Hi Mujtaba, I understand that your complaint was not filed against HDFC, as that is a separate matter. Our current focus remains on improving the Aadhaar application, and I have already shared my perspective on the issues we are discussing regarding its accessibility and functionality.
Best regards, Nitinbhai Patel On Thu, 5 Feb, 2026, 9:15 am Mujtaba Merchant, <[email protected]> wrote: > I have not filed a case on the HDFC mobile application. My mail mentioned > that I have filed a case for the MRR application on iOS. I have emailed > Amar separately about it. > > Sincerely, > > > > Mujtaba Merchant > > Bangalore | INDIA > > Sent from iPhone ® > > > > > > On 4 Feb 2026, at 8:18 PM, nitinbhai patel <[email protected]> wrote: > > > Dear Amar, > > I just wanted to quickly weigh in on this. I fully agree that you should > continue with serving the contempt notice and proceed with filing the > complaint immediately, as you planned for tomorrow. The urgency is > warranted. > > I appreciate Mujtaba’s effort in filing a separate case with the CCPD, > which is a good move. However, as we know, the resolution process there can > often be slow due to the large number of pending applications. Your court > action, on the other hand, will compel a direct and timely response. Having > multiple applications across different forums, including the court, will > undoubtedly add significant weight to the issue. > > Please do not stop your work on this. > > Best regards, > Nitinbhai > > > > On Wed, 4 Feb, 2026, 6:22 pm Dhaval Trivedi, <[email protected]> > wrote: > >> Dear all, >> >> I would like to add a broader perspective to the ongoing discussion on >> authentication mechanisms in the new Aadhaar app. >> >> Face authentication, though projected as a modern and advanced solution, >> is frankly quite alarming when viewed from a security and accessibility >> standpoint. The concern is not limited only to visually impaired users—this >> method has the potential to affect any Aadhaar holder. >> >> Consider a simple scenario: a person is sitting casually, unaware, while >> someone tampers with their phone and scans their face without explicit >> consent. The individual may not even realize that authentication has >> occurred. This opens up serious possibilities of misuse and unauthorized >> access to Aadhaar-linked services. In such cases, the user has little to no >> control or awareness. >> >> Fingerprint authentication, while often proposed as an alternative, is >> not entirely foolproof either. In theory, even fingerprints can be >> misused—for example, taken while a person is asleep. So while fingerprint >> authentication may be more accessible than face authentication for many >> users, it still does not fully eliminate the risk of exploitation. >> >> When we think deeply about these issues, OTP-based authentication appears >> relatively safer, as it requires active participation and awareness from >> the user. That said, OTPs are also not immune to fraud, especially in cases >> of SIM compromise or social engineering. >> >> This brings me to what seems like the most balanced and secure option: a >> user-defined PIN-based login system. A PIN requires conscious intent, is >> device-independent, screen-reader friendly, and places control back into >> the hands of the user. Such a system is already widely accepted in banking >> and other sensitive digital platforms. >> >> Beyond technology, there is a larger concern here. The government has, >> over time, repeatedly overlooked the rights and lived realities of persons >> with disabilities. What is happening with the Aadhaar app is not an >> isolated incident—it is part of a continuing pattern. That is precisely why >> our articulation must be clear, rational, and firm. >> >> We are not asking for special treatment. We are asking for choice, >> security, and dignity. The system must be designed in a way that >> accommodates diverse users and compels policymakers to seriously consider >> our perspectives. >> >> Only by presenting these arguments cohesively can we hope to push the >> authorities to acknowledge and address these concerns meaningfully. >> >> Regards, >> Dhaval Trivedi] >> >> On Wed, 4 Feb 2026, 16:58 Mujtaba Merchant, <[email protected]> wrote: >> >>> Why do you do this? Everything urgent and to be done by tomorrow. I have >>> already filed a case with CCPD about the M Adhaar application for IOS. At >>> office cannot access portal to get details. Wait, let me try something if >>> it is successful. I’ll send it to you. On your private mail ID. >>> >>> Sincerely, >>> >>> >>> >>> Mujtaba Merchant >>> >>> Bangalore | INDIA >>> >>> Sent from iPhone ® >>> >>> >>> >>> >>> >>> On 4 Feb 2026, at 9:47 AM, Amar Jain <[email protected]> wrote: >>> >>> Dear all-the new Aadhaar app, while a welcome step in terms of the >>> features it offers as completely overlooked the mandate of the Supreme >>> Court judgement dated 30th April 2025, so much so that it still relies on >>> blinking of eyes for face authentication, and there is no other way to >>> login if you have set up your face authentication. >>> >>> I am serving them a contempt notice and want to list down all possible >>> issues that we as community can figure out. I will be grateful for your >>> inputs at the earliest, but no later than tomorrow morning. Thank you. >>> Sent from my iPhone >>> >>> -- >>> Disclaimer: >>> 1. 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