Hello all,
I was given reservation for the disability coach on 9 may , and
the journey was from 9.20 p m onwards. From the station we got information thet
the disability coach was in front but on arrival of train it is located at the
back side .We reported to the guard and entered into it and all bearths were
occupied by the public without disability In the next station I complained to
the guard regarding this and he is not willing to vaccate them and moreover
the partition between the general compartment and D C is not in a position to
get locked so the passengers from general compartment can easily enter into
the d coach . Instead of taking action the guard started threatening us and
also there is abuse from the public We asked the railway complaint register and
the guard is not willing to give it. At 2 a m the guard changed and that
person with a railway police came there and after a lot of struggle the other
passengers were vaccated and the bearth was allotted to us
I am going to register a complaint to the sub division officer .I
want to know whether we can go to consumer court with the complaint
with regards-------Jalaja?
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