Yes, You can lodge the serious complain in Consumer court.
I find, specially since last year, HP Quota is being giving in Handicapped
Coach which is normally used as General Coach for Disabled.
Regards,
Rakesh.
----- Original Message -----
From: "Dr Jalaja" <jalajakumar...@gmail.com>
To: "accessindia" <accessindia@accessindia.org.in>
Sent: Monday, May 10, 2010 10:27 PM
Subject: [AI] Travel in disability coach
Hello all,
I was given reservation for the disability coach on 9 may ,
and the journey was from 9.20 p m onwards. From the station we got
information thet the disability coach was in front but on arrival of train
it is located at the back side .We reported to the guard and entered into
it and all bearths were occupied by the public without disability In the
next station I complained to the guard regarding this and he is not
willing to vaccate them and moreover the partition between the general
compartment and D C is not in a position to get locked so the passengers
from general compartment can easily enter into the d coach . Instead of
taking action the guard started threatening us and also there is abuse
from the public We asked the railway complaint register and the guard is
not willing to give it. At 2 a m the guard changed and that person with a
railway police came there and after a lot of struggle the other passengers
were vaccated and the bearth was allotted to us
I am going to register a complaint to the sub division officer
.I want to know whether we can go to consumer court with the complaint
with regards-------Jalaja?
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