i do really know their worse service. i am one of the persons who had faced hell with them in the past with my friends laptop. i don't even advise to enemy also. i really prefer Dell for prompt service only.
On 2/24/12, Umesha Economics <[email protected]> wrote: > Dear friends, > As the subject says, avoid as for as possible the lenovo products for their > service is the worst I have seen. many of you know the problem myself and > other few faced regarding audio issue. now once more they have shown their > bad faces. one of the key caps in my keypad got detached and came out > without any hard handling and breakage. so I lodged a complaint in the > customer care. few days later, the service center people told me that they > did not have the keypad of the particular model and they would meet me after > getting the new keypad from the company. after waiting for more than 1 > month, I called again to the customer care center. they said that it is > reported that they had serviced my laptop and the keypad is working fine. I > later enquired in the service center and they said that a person named siddu > has serviced my laptop. when I argued that nobody came to me, they said that > it is a case of breakage and warranty is not covered for such problems and I > have to get it serviced by paying. > > legal experts in the list please advice me whether I can claim it in the > consumer court as I have handled it very carefully and not broken it. it > came out due to I think the defect in the joining of the keys to the main > unit. when I said the same to the service center, they said that it is > impossible as the products get through quality check. friends, if everything > is perfect, why do they have service centers and customer care for fault > repair? > > Umesha > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
