hi Umesha why don't you write this message to facebook along with
the same subject and the same message.
i am saying this because it will reach to the owner of the company and
also they fear from many people and i hope he or she will helps you. so
just brows the lonovo profile and post this message on their wall.
On 25-02-2012 17:06, Srikanth Kanuri wrote:
i do really know their worse service. i am one of the persons who had
faced hell with them in the past with my friends laptop. i don't even
advise to enemy also. i really prefer Dell for prompt service only.
On 2/24/12, Umesha Economics<umesha....@gmail.com> wrote:
Dear friends,
As the subject says, avoid as for as possible the lenovo products for their
service is the worst I have seen. many of you know the problem myself and
other few faced regarding audio issue. now once more they have shown their
bad faces. one of the key caps in my keypad got detached and came out
without any hard handling and breakage. so I lodged a complaint in the
customer care. few days later, the service center people told me that they
did not have the keypad of the particular model and they would meet me after
getting the new keypad from the company. after waiting for more than 1
month, I called again to the customer care center. they said that it is
reported that they had serviced my laptop and the keypad is working fine. I
later enquired in the service center and they said that a person named siddu
has serviced my laptop. when I argued that nobody came to me, they said that
it is a case of breakage and warranty is not covered for such problems and I
have to get it serviced by paying.
legal experts in the list please advice me whether I can claim it in the
consumer court as I have handled it very carefully and not broken it. it
came out due to I think the defect in the joining of the keys to the main
unit. when I said the same to the service center, they said that it is
impossible as the products get through quality check. friends, if everything
is perfect, why do they have service centers and customer care for fault
repair?
Umesha
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with thanks and regards
Gufran ahmed.
The only way of finding the limits of the possible is by going beyond them into
the impossible.
Arthur C. Clarke
mobile: +91-7890125197
skype id: gufran.ahmed3
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