Some Amazon sellers are authorized distributors. I think if UBNT is going to start worrying about supply chain integrity, they ought to start making sure the supply chain is stocked.
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Tim Cailloux" <[email protected]> To: "Animal Farm Mailing List" <[email protected]> Sent: Sunday, August 26, 2018 10:02:08 AM Subject: [AFMUG] Faster Ubiquiti RMA Process Is there a faster way to submit RMAs to Ubiquiti than the (slow) rma.ubnt.com site? I batch RMAs to do monthly/quarterly, and it takes much longer through than previously now that it seemingly has to look up every single MAC. It just took 40 minutes to do 5 devices. (Also, they claim to only accept RMAs from official distributors and resellers, so FYI on those Amazon purchases from "nebulous" resellers. I know I've had to do that occasionally when I'm out of stock and Baltic/Ingram don't have any inventory, which seems to happen all the time...) tim -- Tim Cailloux Southern Internet -- Locally Owned and Operated [email protected] (404) 406-9911 -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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