Yeah; in a pinch I go for Amazon fulfillment product sold by Pasadena or
FlyTec because they’re authorized resellers.

Ingram gave me ETAs of November 1 for product, and it’s hard to run a
business with that kind of delay, or to bring it in inventory and then get
punished by a customer because their unit sat on my shelf for 6 months. I
dont want to eat half the warranty period when it’s stocked on my shelf
before it’s deployed. When I want it in stock, it is for my own business
needs as an integrator. My customers would laugh at me and find someone
else if I told them it’s 6 months for product availability.

I can appreciate why they’re asking, but is there that much greymarket sold
in the US?

Tim

On Sun, Aug 26, 2018 at 11:15 AM Mike Hammett <[email protected]> wrote:

> Some Amazon sellers are authorized distributors.
>
> I think if UBNT is going to start worrying about supply chain integrity,
> they ought to start making sure the supply chain is stocked.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ------------------------------
> *From: *"Tim Cailloux" <[email protected]>
> *To: *"Animal Farm Mailing List" <[email protected]>
> *Sent: *Sunday, August 26, 2018 10:02:08 AM
> *Subject: *[AFMUG] Faster Ubiquiti RMA Process
>
>
> Is there a faster way to submit RMAs to Ubiquiti than the (slow)
> rma.ubnt.com site?  I batch RMAs to do monthly/quarterly, and it takes
> much longer through than previously now that it seemingly has to look up
> every single MAC.  It just took 40 minutes to do 5 devices.
>
> (Also, they claim to only accept RMAs from official distributors and
> resellers, so FYI on those Amazon purchases from "nebulous" resellers.  I
> know I've had to do that occasionally when I'm out of stock and
> Baltic/Ingram don't have any inventory, which seems to happen all the
> time...)
>
> tim
>
> --
> Tim Cailloux
> Southern Internet -- Locally Owned and Operated
> [email protected]
> (404) 406-9911
>
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-- 
Tim Cailloux
Southern Internet -- Locally Owned and Operated
[email protected]
(404) 406-9911
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