I don't think it should matter where it goes. If it's in warranty, it's in warranty.
I know of a major distributor on Amazon using a different brand. They're in the Amazon for Business section. Not sure on regular Amazon or if it makes a difference. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Tim Cailloux" <[email protected]> To: "AnimalFarm Microwave Users Group" <[email protected]> Sent: Sunday, August 26, 2018 11:48:50 AM Subject: Re: [AFMUG] Faster Ubiquiti RMA Process Yeah; in a pinch I go for Amazon fulfillment product sold by Pasadena or FlyTec because they’re authorized resellers. Ingram gave me ETAs of November 1 for product, and it’s hard to run a business with that kind of delay, or to bring it in inventory and then get punished by a customer because their unit sat on my shelf for 6 months. I dont want to eat half the warranty period when it’s stocked on my shelf before it’s deployed. When I want it in stock, it is for my own business needs as an integrator. My customers would laugh at me and find someone else if I told them it’s 6 months for product availability. I can appreciate why they’re asking, but is there that much greymarket sold in the US? Tim On Sun, Aug 26, 2018 at 11:15 AM Mike Hammett < [email protected] > wrote: Some Amazon sellers are authorized distributors. I think if UBNT is going to start worrying about supply chain integrity, they ought to start making sure the supply chain is stocked. ----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP From: "Tim Cailloux" < [email protected] > To: "Animal Farm Mailing List" < [email protected] > Sent: Sunday, August 26, 2018 10:02:08 AM Subject: [AFMUG] Faster Ubiquiti RMA Process Is there a faster way to submit RMAs to Ubiquiti than the (slow) rma.ubnt.com site? I batch RMAs to do monthly/quarterly, and it takes much longer through than previously now that it seemingly has to look up every single MAC. It just took 40 minutes to do 5 devices. (Also, they claim to only accept RMAs from official distributors and resellers, so FYI on those Amazon purchases from "nebulous" resellers. I know I've had to do that occasionally when I'm out of stock and Baltic/Ingram don't have any inventory, which seems to happen all the time...) tim -- Tim Cailloux Southern Internet -- Locally Owned and Operated [email protected] (404) 406-9911 -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/ -- Tim Cailloux Southern Internet -- Locally Owned and Operated [email protected] (404) 406-9911 -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
