My first call would be to the CEO of said contracted phone answerers... Min would be a discount on service equal to the monthly of said customer..

On 12/21/18 10:48 PM, Steve Jones wrote:
Our contracted phone answerers literally just told one of our customers they needed a higher speed connection to have a mesh system in their house.


They're lucky I can't reach through tickets and choke people

On Fri, Dec 21, 2018, 7:54 PM Ken Hohhof <[email protected] <mailto:[email protected]> wrote:

    I’m OK with 2.4 only and 1.5 dBi antenna.  Preorder means who knows
    when it will actually be available.  WiFi at router end seems
    redundant, Netgear kit has WiFi at one end only.  Mode button looks
    like something for customer to push and mess up the config.  Price
    looks right.____

    __ __

    *From:* AF <[email protected]
    <mailto:[email protected]>> *On Behalf Of *Mike Meluskey
    *Sent:* Friday, December 21, 2018 6:20 PM
    *To:* AnimalFarm Microwave Users Group <[email protected]
    <mailto:[email protected]>>
    *Subject:* Re: [AFMUG] Managed whole house mesh wifi____

    __ __

    Mikrotik just came out with a Powerline adaptor:
    https://mikrotik.com/product/pwr_line_ap_us_plug#fndtn-gallery____

    That should give us the visibility we all want in Powerline wifi
    Mike Meluskey
    Broadband VI____

    On 21 Dec 2018, at 20:15, Chuck McCown wrote:____

        Why coax and not cat5 cameras?____

        Sent from my iPhone____


        On Dec 21, 2018, at 4:56 PM, Ken Hohhof <[email protected]
        <mailto:[email protected]>> wrote:____

            I am running into a lot of customers insisting on putting
            cheap WiFi cameras outside their metal buildings and
            expecting their WiFi to work on the other side of the
            Faraday cage.  I think the right answer is “don’t do that”,
            but they don’t listen.  I don’t think any of the solutions
            being discussed in this thread really addresses this
            problem.  I do realize most ISPs don’t have a customer base
            where it is normal to have a metal pole building as a
            maintenance shop, barn, man cave, etc.____

            ____

            I convinced one customer to call a CCTV company, which came
            out and installed wired (coax) analog cameras connected to
            an indoor network DVR with an Internet connection.  That
            also eliminated the problem of each camera constantly
            streaming upstream video to a cloud DVR, the customer gets
            alerts and can remote into the DVR from his phone and view
            current or locally stored video.  And he doesn’t have to pay
            a monthly fee for the cloud DVR.   It’s amazing how when you
            “call the guy” and pay a few bucks, rather than getting a
            cheap Chinese DIY solution at Costco, it ends up being done
            right.____

            ____

            ____

            *From:*AF <[email protected]
            <mailto:[email protected]>> *On Behalf Of *David Coudron
            *Sent:* Friday, December 21, 2018 5:01 PM
            *To:* AnimalFarm Microwave Users Group <[email protected]
            <mailto:[email protected]>>
            *Subject:* [AFMUG] Managed whole house mesh wifi____

            ____

            We have been running into more and more situations where
            customers either have homes that are too large to
            effectively cover with a good router, or have so many
            devices at the far end of the house from where their router
            has to be positioned that we are looking for good options to
            provide better whole house coverage.   We have worked with
            Powerline extenders, but consider them to be too
            inconsistent for wide spread use, and have worked with some
            wireless extenders.   The wireless extenders have a pretty
            big impact on wireless speed that we aren’t excited about
            them as a go forward solution.   We also can’t log into the
            powerline or wireless extenders without some port forwarding
            work in their main router.   We have played around with some
            mesh options, particularly the Ubiquiti Amplifi product,
            which we really like, but feel like it is not an option
            since we cannot manage it remotely.   Netgear Orbi certainly
            seems like a viable option, but kind of spendy if you need 3
            nodes.   Cost isn’t necessarily an issue since customers
            will buy this equipment rather than us fund it, but we don’t
            want the solution to be so expensive no one opts for it.   I
            know there has been a few threads on managed routers, but
            this seems like a little bit different take since we are
            going to have customers buy the equipment, but would like to
            be able to manage remotely.   I suppose one option would be
            to still provide an inexpensive managed router as we
            currently do and have them manage the mesh system on their
            own.   Any thoughts on what has worked well for whole house
            mesh systems, especially in a remote management situation?____

            ____

            Regards,____

            ____

            David Coudron____

            ____

            ____

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