You have to respond to FCC complaints. He's not a customer any more so why he's being an ass about it, dunno, but I wouldn't worry too much about it AFTER you respond to the complaint.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sat, Feb 23, 2019 at 1:35 PM Mike Hammett <af...@ics-il.net> wrote: > > https://consumercomplaints.fcc.gov/hc/en-us/articles/205082880-Filing-a-Complaint-Questions-and-Answers#question_2 > > > > https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=38824 > > > > ----- > Mike Hammett > Intelligent Computing Solutions <http://www.ics-il.com/> > <https://www.facebook.com/ICSIL> > <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> > <https://www.linkedin.com/company/intelligent-computing-solutions> > <https://twitter.com/ICSIL> > Midwest Internet Exchange <http://www.midwest-ix.com/> > <https://www.facebook.com/mdwestix> > <https://www.linkedin.com/company/midwest-internet-exchange> > <https://twitter.com/mdwestix> > The Brothers WISP <http://www.thebrotherswisp.com/> > <https://www.facebook.com/thebrotherswisp> > > > <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> > ------------------------------ > *From: *"Steve Jones" <thatoneguyst...@gmail.com> > *To: *"AnimalFarm Microwave Users Group" <af@af.afmug.com> > *Sent: *Friday, February 22, 2019 11:35:47 AM > *Subject: *[AFMUG] Consumer FCC complaint > > We have a customer whose demands dont meet our capabilities, we did try to > get them what they wanted, but theyre on one of the ends of our network and > there is simply inherent latency there until we build that leg out in 11ghz > this summer. > > We have decided to part ways, we would prefer amicably, but they said they > are filing an FCC complaint. Thats fine, I dont have any issue with it. > > Im just curious what the process is there, we have documented all that we > did, I would just prefer to have my ducks lined up. > > Is it like a BBB complaint where they complain, you respond with > documentation, etc? > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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