I had noting with problems with netgears so I dont say anything about them 
anymore to my customers.



 

-----Original Message-----
From: "Lewis Bergman" <[email protected]>
To: "AnimalFarm Microwave Users Group" <[email protected]>
Date: 02/02/20 09:11
Subject: Re: [AFMUG] Netgear new router setup procedure?

We have had nothing but issues with the nighthawk and our VoIP Service. 
On Sun, Feb 2, 2020, 8:04 PM Ken Hohhof <[email protected]> wrote:


I've had several customers call with new Netgear Nighthawk routers R7000 series 
and the only instructions that come with them is to download an app to your 
phone.  The user manual on the Netgear website says to do it the same as 
always, connect to the WiFi and browse to www.routerlogin.net.  Customers try 
that and the page cannot be displayed.  I've been unable to figure it out over 
the phone, I tell them to call Netgear support, usually they end up taking it 
back to the store and getting something like a Belkon/Linksys.

 

Is this something stupid like force HTTPS or use a different browser or clear 
the cache?  Shouldn't be this hard.

 

Do you really have to use the app on your phone?  They say that doesn't work 
either.

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