I've seen a lot of phones/tablets refuse to browse to routerlogin.net since they detect it as a redirected URL. I tell people to either plug a windows machine into the LAN port, or get the app.
On Sun, Feb 2, 2020 at 8:04 PM Ken Hohhof <[email protected]> wrote: > I’ve had several customers call with new Netgear Nighthawk routers R7000 > series and the only instructions that come with them is to download an app > to your phone. The user manual on the Netgear website says to do it the > same as always, connect to the WiFi and browse to www.routerlogin.net. > Customers try that and the page cannot be displayed. I’ve been unable to > figure it out over the phone, I tell them to call Netgear support, usually > they end up taking it back to the store and getting something like a > Belkon/Linksys. > > > > Is this something stupid like force HTTPS or use a different browser or > clear the cache? Shouldn’t be this hard. > > > > Do you really have to use the app on your phone? They say that doesn’t > work either. > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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