That might be relevant. Maybe the customer saying they can't get to
routerlogin.net is just getting a certificate error and maybe they could
really get there if they click through the scary warnings.
On 2/3/2020 11:50 AM, Dan Spitler wrote:
Somewhat related: someone took it upon themselves to extract the
private key for routerlogin.net <http://routerlogin.net> from a
Netgear firmware so I believe the CA revoked the key. Netgear now says
just use http:
https://kb.netgear.com/000061582/Security-Advisory-for-Signed-TLS-Certificate-Private-Key-Disclosure-on-Some-Routers-PSV-2020-0105
Doesn’t sound like the problems mentioned, though.
On Monday, February 3, 2020, castarritt . <[email protected]
<mailto:[email protected]>> wrote:
I've seen a lot of phones/tablets refuse to browse to
routerlogin.net <http://routerlogin.net> since they detect it as a
redirected URL. I tell people to either plug a windows machine
into the LAN port, or get the app.
On Sun, Feb 2, 2020 at 8:04 PM Ken Hohhof <[email protected]
<mailto:[email protected]>> wrote:
I’ve had several customers call with new Netgear Nighthawk
routers R7000 series and the only instructions that come with
them is to download an app to your phone. The user manual on
the Netgear website says to do it the same as always, connect
to the WiFi and browse to www.routerlogin.net
<http://www.routerlogin.net>. Customers try that and the page
cannot be displayed. I’ve been unable to figure it out over
the phone, I tell them to call Netgear support, usually they
end up taking it back to the store and getting something like
a Belkon/Linksys.
Is this something stupid like force HTTPS or use a different
browser or clear the cache? Shouldn’t be this hard.
Do you really have to use the app on your phone? They say
that doesn’t work either.
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