That's why I disable threading in my email.  It never works anyway.



On 2/1/2020 11:26 AM, Mike Hammett wrote:
Nothing. Someone forked the conversation into a totally new topic instead of creating a new e-mail.



-----
Mike Hammett
Intelligent Computing Solutions <http://www.ics-il.com/>
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>
Midwest Internet Exchange <http://www.midwest-ix.com/>
<https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix>
The Brothers WISP <http://www.thebrotherswisp.com/>
<https://www.facebook.com/thebrotherswisp>


<https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
------------------------------------------------------------------------
*From: *"Matt Hoppes" <[email protected]>
*To: *"AnimalFarm Microwave Users Group" <[email protected]>
*Sent: *Saturday, February 1, 2020 4:28:42 AM
*Subject: *Re: [AFMUG] bufferbloat

What does this have to do with CAF-II?

For us we pretty much know where the loaded APs are, it’s a matter of smoothing out the experience.

On Jan 31, 2020, at 10:18 PM, Simon Westlake <[email protected] <mailto:[email protected]>> wrote:

    It's interesting to me how many people are looking at the CoDeL
    piece of Preseem first - their original vision (and what I still
    think is the most interesting) is the direct TCP monitoring they
    do to try to figure out which APs have issues, which customers
    have issues, and what the root causes of those issues are. The
    CoDeL piece was just a cherry on top.

    The CoDeL piece isn't very hard (if you're not worried about
    scaling it very far) but the monitoring and diagnostic tools they
    have are, I think, fantastic. I've never heard anyone not rave
    about them, and I know tons of people using them.

    On Fri, Jan 31, 2020 at 1:06 PM Ken Hohhof <[email protected]
    <mailto:[email protected]>> wrote:

        ISP Radio did an interview with them and it’s still on
        Youtube.  2 years old though.

        https://www.preseem.com/2018/04/isp-radio-subscriber-queues-latency/

        *From:* AF <[email protected]
        <mailto:[email protected]>> *On Behalf Of *David Coudron
        *Sent:* Friday, January 31, 2020 12:41 PM
        *To:* AnimalFarm Microwave Users Group <[email protected]
        <mailto:[email protected]>>
        *Subject:* Re: [AFMUG] bufferbloat

        Others probably know better. I think some of the other tools
        are DPI based where Preseem is FQ-CoDel, but I am not sure
        that is true of Procera.   Others integrate to the CRM
        systems, so I am not sure that is a differentiator.   Might be
        best to hit Preseem up directly on that question.   From our
        experience, they are  not high pressure or exaggerative, so
        you wouldn’t be opening a can of worms you can’t get the lid
        back on.  But maybe someone has done a more in depth
        investigation of the two.  Sorry, wasn’t much help on the
        question.

        Regards,

        David Coudron

        *From:* AF <[email protected]
        <mailto:[email protected]>> *On Behalf Of *Jason McKemie
        *Sent:* Friday, January 31, 2020 11:48 AM
        *To:* AnimalFarm Microwave Users Group <[email protected]
        <mailto:[email protected]>>
        *Subject:* Re: [AFMUG] bufferbloat

        How does Preseem compare to Procera?

        On Fri, Jan 31, 2020 at 11:25 AM Darin Steffl
        <[email protected] <mailto:[email protected]>> wrote:

            I second everything David said. We've been on it 2 years
            now and it's a tool I will never give up. It's worth every
            penny

            On Fri, Jan 31, 2020, 11:03 AM David Coudron
            <[email protected]
            <mailto:[email protected]>> wrote:

                We have been using Preseem for about a year now.   We
                originally implemented it as a way to better manage
                the customer experience and potentially make better
                use of our DIA bandwidth and maybe reduce some DIA
                costs.   I am guessing someone could build a similar
                product on their own with open source.

                However, what we have found is that we get
                significantly more than the customer experience
                management with the tool.  The reporting is beyond
                awesome, it has become our number one tool for
                troubleshooting customers complaints.  Others on this
                list can weigh in on how they use it, but our typical
                day goes something like this:
                1) During our morning Ops call, we take a peek at
                Preseem's recap of tower latency yesterday.  If
                nothing new shows up for Red towers/access points, we
                look at Yellow Access Points (this is a ranking of
                Aps/towers over certain latency thresholds)
                2) If any customer calls have come in, we use the
                Preseem tool to see if they are experiencing latency
                issues.   If they are, we check our SNMP based
                monitoring tool to see if their wireless connection to
                the tower has changed or if the AP is experience
                issues.   We had a pretty major windstorm go through
                two weeks ago, and we found a few customers whose
                latency spiked and investigation into their connection
                showed there was an issue with their dish.
                3) If latency has climbed, but the AP and upstream
                devices are all OK, we check into the experience of
                that customer to others on their tower.   Is their
                latency spike unique, does it happen only under load,
                etc.   More often than not, the issue is specific to
                them, doesn't only happen under load, and only at
                certain times.  It is usually from streaming a show on
                the TV in the far back upstairs bedroom (or something
                like that) with a crappy connection to their wifi
                router in the house.

                We have found it to be an indispensable tool for this
                kind of thing.   We bought it for QoE, but use it
                daily for monitoring/troubleshooting activities.  Not
                only do you get a hosted reporting solution, you have
                access to some pretty smart folks.

                Just this morning our first line of support person
                said "If Preseem ever goes down, I will cry, it is my
                favorite troubleshooting tool".   We were having a
                discussion about how you could compare QoE/Latency
                from a customer to other customers on the same AP, to
                others on the Same Tower, to others in the same DIA,
                etc.   It is hard to explain how much it changes the
                way you think about the "My Internet is slow"
                complaint. Quite often this person will get a call
                about it being slow last night, and she will ask the
                time at which it happened and pull up very detailed
                information like "You were using 45 of you 50 Mbps
                plan with 50 ms latency".

                Take the time to go through the demo with Gerrit. 
                 You may not decide it is not for you, but it won't be
                a waste of time to understand why they are pushing it
                so hard.

                David Coudron
                [email protected]
                <mailto:[email protected]>  |  Mobile:
                612-991-7474

                Advantenon, Inc.
                [email protected] <mailto:[email protected]>  | 
                3500 Vicksburg Lane N, Suite 315, Plymouth, MN 55447
                 | www.advantenon.com <http://www.advantenon.com>  | 
                Phone: 800-704-4720  |  Local: 612-454-1545



                -----Original Message-----
                From: AF <[email protected]
                <mailto:[email protected]>> On Behalf Of Adam
                Moffett
                Sent: Friday, January 31, 2020 10:41 AM
                To: [email protected] <mailto:[email protected]>
                Subject: Re: [AFMUG] bufferbloat

                I think they have integration with common CRM's like
                Sonar.

                You sound exactly like I sounded 15 years ago.  The
                more stuff I have to deal with every day, the more I'm
                ok with outsourcing some of my troubles to someone else.

                I just paid a guy $800 to replace an exhaust inducer
                in my furnace.  I know that inducer is $99 and goes in
                with 4 screws and a hose clamp, but it's more worth my
                time to let someone else take care of it so I can do
                something else. Same goes for Preseem vs the $300
                Linux box.

                I'm not knocking your method.  There's a point in the
                business cycle where there's more time than there is
                cash, and it will make sense to do some more DIY
                things.  I'm just saying the Preseem thing has value too.

                -Adam


                On 1/31/2020 11:34 AM, Dev wrote:
                > I’m getting spammed like every day with the Preseem
                guys selling what seem like expensive hacks of
                fq_codel to reduce bufferbloat. Is there anything else
                interesting about their technology besides deploying
                open source implementation of fq_codel or CAKE on
                commodity hardware, which we already do to great
                effect on a $300 single board Linux box with a few
                ports? I guess they have a pretty dashboard, anyhing
                other than that?

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