Just tried to explain to a working mother, while she was at work, with
multiple kids at home, how a DDOS works, and why I had to shut her
Internet off. My examples of how a DDOS affects the upstream circuits,
apparently were really bad, and now she think that she's 'sharing' her
internet with all her neighbors, and 'Never would have signed up if I
was just sharing with my neighbors', and 'why am I able to affect any of
my neighbors, that means they can affect me' She also said that her
internet CAN'T be shut off, if just 1 kid in the house caused the
problem, because all the other kids still need to do school. I told her
to talk to her kids about online gaming, but I'm sure in her eyes, they
are all little angels, probably just playing the Sesame Street game all
day long.
I get it, she's probably stressed, and so comprehending what I was
saying was hard. I'm running into the problem of 'this makes perfect
sense to me' So I can't come up with a better way to explain it. Does
anyone have a good analogy, or call center script to explain what is
happening?
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