The best explanation is just like the water system as well. If theres a
water main break everyone suffers, boil water, low water pressure, etc.
I usually explain the internet is a giant road system when people talk
about lag and such. "well it takes longer to drive to California than to
Chicago so yes its going to take longer" kind of thing.  The "bowling
ball down a garden hose" analogy has been used a few times as well.

Interneting is as hard as adulting.

Andy Trimmell
Business Manager
PDS Connect
317-831-3000



-----Original Message-----
From: AF [mailto:[email protected]] On Behalf Of Nate Burke
Sent: Thursday, September 17, 2020 7:03 PM
To: Animal Farm
Subject: [AFMUG] How do you explain a DDOS?

Just tried to explain to a working mother, while she was at work, with 
multiple kids at home, how a DDOS works, and why I had to shut her 
Internet off.  My examples of how a DDOS affects the upstream circuits, 
apparently were really bad, and now she think that she's 'sharing' her 
internet with all her neighbors, and 'Never would have signed up if I 
was just sharing with my neighbors', and 'why am I able to affect any of

my neighbors, that means they can affect me' She also said that her 
internet CAN'T be shut off, if just 1 kid in the house caused the 
problem, because all the other kids still need to do school.  I told her

to talk to her kids about online gaming, but I'm sure in her eyes, they 
are all little angels, probably just playing the Sesame Street game all 
day long.

I get it, she's probably stressed, and so comprehending what I was 
saying was hard.  I'm running into the problem of 'this makes perfect 
sense to me'  So I can't come up with a better way to explain it.  Does 
anyone have a good analogy, or call center script to explain what is 
happening?

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