I wish Zendesk was a fair bit less expensive, or else I would have already ended up over there. Every time I look at Zendesk it seems to get more and more expensive and although my irritation with my existing system slowly is getting worse
On Mon, Mar 15, 2021 at 8:13 PM Daniel White <[email protected]> wrote: > We use Zendesk at Atheral... and while their costs irritate the hell out > of me it works well... and the allure at this point of saving some money > doesn't outweigh the benefits of having a strong ticketing platform that > lots of other platforms integrate to. > > [image: photograph] > Daniel White > Co-Founder > phone: +1 (702) 470-2770 > direct: +1 (702) 470-2766 > > Forrest Christian (List Account) <[email protected]> > March 15, 2021 at 18:01 > My current "trouble ticketing" system at packetflux that we use for > [email protected] continues to irritate me on an intermittent > basis. Just enough to make me want something better, but not enough to > piss me off enough to actually switch to something new. > > Part of my hesitation is that ticketing systems seem to be like phone > systems - that is, once the newness wears off, you find all of the > horribleness under the surface. The one we're using (osticket) seems less > horrible than other's we've tried. > > I'm wondering if there is something out there that I haven't tried yet > which just works. Is anyone using a general ticketing system (as opposed > to something industry-specific) that they're really happy with? > > -- > - Forrest > > > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- - Forrest
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