Ok, let me try that again, without accidentally sending it mid-stream: I wish Zendesk was a fair bit less expensive, or else I would have already ended up over there. Every time I look at Zendesk it seems to get more and more expensive and although my irritation with my existing system slowly is getting worse, it seems the zendesk pricing is increasing at a faster rate than my irritation level.
On Mon, Mar 15, 2021 at 11:20 PM Forrest Christian (List Account) < [email protected]> wrote: > I wish Zendesk was a fair bit less expensive, or else I would have already > ended up over there. Every time I look at Zendesk it seems to get more > and more expensive and although my irritation with my existing system > slowly is getting worse > > > > On Mon, Mar 15, 2021 at 8:13 PM Daniel White <[email protected]> wrote: > >> We use Zendesk at Atheral... and while their costs irritate the hell out >> of me it works well... and the allure at this point of saving some money >> doesn't outweigh the benefits of having a strong ticketing platform that >> lots of other platforms integrate to. >> >> [image: photograph] >> Daniel White >> Co-Founder >> phone: +1 (702) 470-2770 >> direct: +1 (702) 470-2766 >> >> Forrest Christian (List Account) <[email protected]> >> March 15, 2021 at 18:01 >> My current "trouble ticketing" system at packetflux that we use for >> [email protected] continues to irritate me on an intermittent >> basis. Just enough to make me want something better, but not enough to >> piss me off enough to actually switch to something new. >> >> Part of my hesitation is that ticketing systems seem to be like phone >> systems - that is, once the newness wears off, you find all of the >> horribleness under the surface. The one we're using (osticket) seems less >> horrible than other's we've tried. >> >> I'm wondering if there is something out there that I haven't tried yet >> which just works. Is anyone using a general ticketing system (as opposed >> to something industry-specific) that they're really happy with? >> >> -- >> - Forrest >> >> >> >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > > > -- > - Forrest > -- - Forrest
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