weve, for the most part always ate the cost, somebody getting on facebook complaining can cost more than a truck roll in the end
On Thu, Nov 6, 2025 at 12:50 PM Ken Hohhof <[email protected]> wrote: > > We have had some demand we remove everything including cable. we do, > but refuse to back a fastener out of the house > > > > Do you charge them, or do it for free? > > > > *From:* AF <[email protected]> *On Behalf Of *Steve Jones > *Sent:* Thursday, November 6, 2025 12:44 PM > *To:* AnimalFarm Microwave Users Group <[email protected]> > *Subject:* Re: [AFMUG] do we have to deinstall CPE if customer cancels? > > > > I dont think we have to since it technically is part of the property. We > abandon anything prior to force 300. if we deinstall we never pull lags, > ever. > > We have had some demand we remove everything including cable. we do, but > refuse to back a fastener out of the house > > > > On Thu, Nov 6, 2025 at 12:17 PM Ken Hohhof <[email protected]> wrote: > > Is there any legal obligation to take down a WISP radio if the customer > cancels? > > > > Yes, if it’s a $300 current model radio that we can redeploy, I want it > back and will send a tech out to retrieve it, at no cost to the (ex) > customer. > > > > But what if it’s an older model that’s EOS and while it works just fine we > wouldn’t redeploy it? Mostly customers are OK with us telling them we > don’t need it back, you can take it down yourself if it bothers you. > Occasionally an entitled customer will insist we have to come take it down > for free. I don’t think DISH and DirecTV do that. > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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