The mast becomes part of the house, so we always leave that when we de-install. We try to pick up most of the SM's and have a running list that gets tackled when the field crews are in the area and they have time.
On Fri, Nov 7, 2025 at 4:24 PM Adam Moffett <[email protected]> wrote: > I always believed we had an obligation to remove it since we also always > said that we own the equipment. If we had the customer buy the equipment > then I'd assume the opposite. You bought it, you figure it out. > > We may have occasionally abandoned old stuff, but usually we collected it > even if it was garbage. We didn't want to build a reputation for leaving > scrap metal on people's houses. > > IANAL of course. > > > ------------------------------ > *From:* AF <[email protected]> on behalf of Ken Hohhof < > [email protected]> > *Sent:* Thursday, November 6, 2025 1:16 PM > *To:* 'AnimalFarm Microwave Users Group' <[email protected]> > *Subject:* [AFMUG] do we have to deinstall CPE if customer cancels? > > Is there any legal obligation to take down a WISP radio if the customer > cancels? > > > > Yes, if it’s a $300 current model radio that we can redeploy, I want it > back and will send a tech out to retrieve it, at no cost to the (ex) > customer. > > > > But what if it’s an older model that’s EOS and while it works just fine we > wouldn’t redeploy it? Mostly customers are OK with us telling them we > don’t need it back, you can take it down yourself if it bothers you. > Occasionally an entitled customer will insist we have to come take it down > for free. I don’t think DISH and DirecTV do that. > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- -- *Sam Lambie* Taosnet Wireless Tech. 575-758-7598 Office www.Taosnet.com <http://www.newmex.com>
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