The mast becomes part of the house, so we always leave that when we
de-install. We try to pick up most of the SM's and have a running list that
gets tackled when the field crews are in the area and they have time.

On Fri, Nov 7, 2025 at 4:24 PM Adam Moffett <[email protected]> wrote:

> I always believed we had an obligation to remove it since we also always
> said that we own the equipment.  If we had the customer buy the equipment
> then I'd assume the opposite.  You bought it, you figure it out.
>
> We may have occasionally abandoned old stuff, but usually we collected it
> even if it was garbage.  We didn't want to build a reputation for leaving
> scrap metal on people's houses.
>
> IANAL of course.
>
>
> ------------------------------
> *From:* AF <[email protected]> on behalf of Ken Hohhof <
> [email protected]>
> *Sent:* Thursday, November 6, 2025 1:16 PM
> *To:* 'AnimalFarm Microwave Users Group' <[email protected]>
> *Subject:* [AFMUG] do we have to deinstall CPE if customer cancels?
>
> Is there any legal obligation to take down a WISP radio if the customer
> cancels?
>
>
>
> Yes, if it’s a $300 current model radio that we can redeploy, I want it
> back and will send a tech out to retrieve it, at no cost to the (ex)
> customer.
>
>
>
> But what if it’s an older model that’s EOS and while it works just fine we
> wouldn’t redeploy it?  Mostly customers are OK with us telling them we
> don’t need it back, you can take it down yourself if it bothers you.
> Occasionally an entitled customer will insist we have to come take it down
> for free.  I don’t think DISH and DirecTV do that.
> --
> AF mailing list
> [email protected]
> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>


-- 
-- 
*Sam Lambie*
Taosnet Wireless Tech.
575-758-7598 Office
www.Taosnet.com <http://www.newmex.com>
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