I wonder if they'll ever get primestar to come get that dish that's been there 
for decades.


[image]

Jason Wilson

Remotely Located

Critical Infrastructure Service Provider

Providing High Speed Internet to out of the way places.

530-651-1736 Office 530-748-9608 Cell

www.remotelylocated.com<http://www.remotelylocated.com/>

________________________________
From: AF <[email protected]> on behalf of Steve Jones 
<[email protected]>
Sent: Thursday, November 6, 2025 11:10:45 AM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] do we have to deinstall CPE if customer cancels?

weve, for the most part always ate the cost, somebody getting on facebook 
complaining can cost more than a truck roll in the end


On Thu, Nov 6, 2025 at 12:50 PM Ken Hohhof 
<[email protected]<mailto:[email protected]>> wrote:

> We have had some demand we remove everything including cable. we do, but 
> refuse to back a fastener out of the house



Do you charge them, or do it for free?



From: AF <[email protected]<mailto:[email protected]>> On Behalf Of 
Steve Jones
Sent: Thursday, November 6, 2025 12:44 PM
To: AnimalFarm Microwave Users Group <[email protected]<mailto:[email protected]>>
Subject: Re: [AFMUG] do we have to deinstall CPE if customer cancels?



I dont think we have to since it technically is part of the property. We 
abandon anything prior to force 300. if we deinstall we never pull lags, ever.

We have had some demand we remove everything including cable. we do, but refuse 
to back a fastener out of the house



On Thu, Nov 6, 2025 at 12:17 PM Ken Hohhof 
<[email protected]<mailto:[email protected]>> wrote:

Is there any legal obligation to take down a WISP radio if the customer cancels?



Yes, if it’s a $300 current model radio that we can redeploy, I want it back 
and will send a tech out to retrieve it, at no cost to the (ex) customer.



But what if it’s an older model that’s EOS and while it works just fine we 
wouldn’t redeploy it?  Mostly customers are OK with us telling them we don’t 
need it back, you can take it down yourself if it bothers you.  Occasionally an 
entitled customer will insist we have to come take it down for free.  I don’t 
think DISH and DirecTV do that.

--
AF mailing list
[email protected]<mailto:[email protected]>
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

--
AF mailing list
[email protected]<mailto:[email protected]>
http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- 
AF mailing list
[email protected]
http://af.afmug.com/mailman/listinfo/af_af.afmug.com

Reply via email to