Depends on other competitors out there. We don't answer phones or emails on
weekends either - usually.
We do respond to outages tho
----- Original Message -----
From: John Woodfield
To: af@afmug.com
Sent: Wednesday, January 21, 2015 11:13 AM
Subject: Re: [AFMUG] RF frequency mapping program ?
If that is an absolute low I'd love to see how you treat your customers. This
is not the days of running a WISP like it was 5 or 10 years ago. In this day it
is utterly unacceptable to have an entire sight outage, ignore your phones and
emails then only respond when you've been called out publicly. I've been there.
It may be uncomfortable but that is reality. Prohibiting your customers from
online reviews then applauding your own deplorable service? I don't know what
world you live in but with that approach you won't be in business long if at
all.
Sent from my iPhone
On Jan 21, 2015, at 12:08 PM, Steve D <bigd...@gmail.com> wrote:
Personally, I applaud the fact that he "fired" someone that insulted him
and his coworkers.
Whether it's in the TOS or not, thank you Dennis for standing up to that
behaviour.
I may never use your service (Cartography and GIS is a minor hobby of mine)
so I can't comment how good or bad it is, but I know the difference between a
bad review and someone who is just being rude. Obviously no professionalism on
his part in that review I have zero respect for that. It's bad enough when we
in this industry have to hear it from customers and take it, but effectively
doing it to each other is an absolute low.
-Steve D
On Wed, Jan 21, 2015 at 8:58 AM, James Howard <ja...@litewire.net> wrote:
Dennis,
I’m not trying to defend the poster or anything but could you point out
where in your Terms that it prohibits what he did? I see your restriction on
reviews etc but unless I’m missing something, that doesn’t specify posts or
reviews on sites other that towercoverage.com. IANAL of course so maybe it’s
implied, but what I read there seems to only apply to actions on your site.
James Howard
LiteWire Internet Services, Inc.
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: af@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?
Yep.. bout the truth.. lol. J
Dennis Burgess, CTO, Link Technologies, Inc.
den...@linktechs.net – 314-735-0270 – www.linktechs.net
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson
(airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM
To: af@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?
Well aren’t you monitoring every list and every forum all the time?
Sheesh, slacker..
Jerry
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: af@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?
What I love about this, is a person posted to this forum several hours
PRIOR to sending in a support e-mail asking or telling us his account had an
issue. If he would have sent the email quickly, I’m sure the issue would have
been fixed much quicker. Typical end user issue, let’s not go through the
normal support channels to get help. Going around support channels is quicker
right! Guess you can’t win them all.
Dennis Burgess, CTO, Link Technologies, Inc.
den...@linktechs.net – 314-735-0270 – www.linktechs.net
From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: af@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?
Buyer beware
Sent from my iPhone
On Jan 21, 2015, at 10:11 AM, Dennis Burgess <dmburg...@linktechs.net>
wrote:
www.towerocverage.com J
Dennis Burgess, CTO, Link Technologies, Inc.
den...@linktechs.net – 314-735-0270 – www.linktechs.net
From: Af [mailto:af-boun...@afmug.com] On Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: af@afmug.com
Subject: [AFMUG] RF frequency mapping program ?
Probably a couple months ago, someone posted a link (or name) of
software that can lay out your Frequency usage on a map.
Been searching this AM for it, without success.
Anyone recall that software name?
Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
772-564-6800 office
772-473-0352 cell
www.pdmnet.com
pa...@pdmnet.net
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