I checked several ISP's sites. All of their coverage maps were non-fuctional. 
Was your website itself down? No. Was the product you charge for 
non-functional? Absolutely. Did you respond prior to my rant on DSLR? No. Did 
you fix it prior to that post after it being down for a day? No. Did you answer 
your phones at any time on a Friday? No. Clear enough?
 
I have a new company that charges less money and responds very quickly to 
issues. I suggest you move on, I sure have.
 
 
 
John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) 708-1937


-----Original Message-----
From: "Dennis Burgess" <dmburg...@linktechs.net>
Sent: Thursday, January 22, 2015 11:49am
To: af@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?




John, the “entire site” was not down.  Was there an issue, yes, was it fixed 
THAT WEEKEND, yes.  You outright lies tell everyone a great deal about you and 
your business.  
 
 
Dennis Burgess, CTO, Link Technologies, Inc.
[ den...@linktechs.net ]( mailto:den...@linktechs.net ) – 314-735-0270 – [ 
www.linktechs.net ]( http://www.linktechs.net )
 
From: Af [mailto:af-boun...@afmug.com] On Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 8:01 PM
To: af@afmug.com
Subject: Re: [AFMUG] RF frequency mapping program ?
 
We answer phones and emails on the weekend. I can say, I am working with Cloud 
RF for  my towercoverage replacement. I had an issue last weekend and they 
responded to my email within 5 minutes and mine was an isolated issue. Not 
their entire site being down for two days like towercoverage.com.
 
 
 
John Woodfield Delmarva WiFi [ http://www.delmarvawifi.com ]( 
http://www.delmarvawifi.com ) cell (410) 708-1937


-----Original Message-----
From: "CBB - Jay Fuller" <[ par...@cyberbroadband.net ]( 
mailto:par...@cyberbroadband.net )>
Sent: Wednesday, January 21, 2015 8:19pm
To: [ af@afmug.com ]( mailto:af@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?


 

Depends on other competitors out there.  We don't answer phones or emails on 
weekends either - usually.

We do respond to outages tho

 

----- Original Message -----

From: [ John Woodfield ]( mailto:john.woodfi...@jwcn.biz )

To: [ af@afmug.com ]( mailto:af@afmug.com )

Sent: Wednesday, January 21, 2015 11:13 AM

Subject: Re: [AFMUG] RF frequency mapping program ?

If that is an absolute low I'd love to see how you treat your customers. This 
is not the days of running a WISP like it was 5 or 10 years ago. In this day it 
is utterly unacceptable to have an entire sight outage, ignore your phones and 
emails then only respond when you've been called out publicly. I've been there. 
It may be uncomfortable but that is reality. Prohibiting your customers from 
online reviews then applauding your own deplorable service? I don't know what 
world you live in but with that approach you won't be in business long if at 
all.

Sent from my iPhone


On Jan 21, 2015, at 12:08 PM, Steve D <[ bigd...@gmail.com ]( 
mailto:bigd...@gmail.com )> wrote:


Personally, I applaud the fact that he "fired" someone that insulted him and 
his coworkers. 

Whether it's in the TOS or not, thank you Dennis for standing up to that 
behaviour.

I may never use your service (Cartography and GIS is a minor hobby of mine) so 
I can't comment how good or bad it is, but I know the difference between a bad 
review and someone who is just being rude.  Obviously no professionalism on his 
part in that review I have zero respect for that.  It's bad enough when we in 
this industry have to hear it from customers and take it, but effectively doing 
it to each other is an absolute low.

-Steve D

 

On Wed, Jan 21, 2015 at 8:58 AM, James Howard <[ ja...@litewire.net ]( 
mailto:ja...@litewire.net )> wrote:


Dennis,
 
I’m not trying to defend the poster or anything but could you point out where 
in your Terms that it prohibits what he did?  I see your restriction on reviews 
etc but unless I’m missing something, that doesn’t specify posts or reviews on 
sites other that [ towercoverage.com ]( http://towercoverage.com ).  IANAL of 
course so maybe it’s implied, but what I read there seems to only apply to 
actions on your site.  
 
 
James Howard
LiteWire Internet Services, Inc.
 
 
 


From: Af [mailto:[ af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On 
Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 10:49 AM
To: [ af@afmug.com ]( mailto:af@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?
 
Yep.. bout the truth.. lol. J  
 

Dennis Burgess, CTO, Link Technologies, Inc.
[ den...@linktechs.net ]( mailto:den...@linktechs.net ) – [ 314-735-0270 ]( 
tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )
 


From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On 
Behalf Of Jerry Richardson (airCloud)
Sent: Wednesday, January 21, 2015 10:46 AM



To: [ af@afmug.com ]( mailto:af@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?


 
Well aren’t you monitoring every list and every forum all the time?
 
Sheesh, slacker..
 
Jerry
 


From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On 
Behalf Of Dennis Burgess
Sent: Wednesday, January 21, 2015 7:46 AM
To: [ af@afmug.com ]( mailto:af@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?
 
What I love about this, is a person posted to this forum several hours PRIOR to 
sending in a support e-mail asking or telling us his account had an issue.   If 
he would have sent the email quickly, I’m sure the issue would have been fixed 
much quicker.  Typical end user issue, let’s not go through the normal support 
channels to get help.  Going around support channels is quicker right!   Guess 
you can’t win them all. 
 

Dennis Burgess, CTO, Link Technologies, Inc.
[ den...@linktechs.net ]( mailto:den...@linktechs.net ) – [ 314-735-0270 ]( 
tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )
 


From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On 
Behalf Of John Woodfield
Sent: Wednesday, January 21, 2015 9:19 AM
To: [ af@afmug.com ]( mailto:af@afmug.com )
Subject: Re: [AFMUG] RF frequency mapping program ?
 

 

 

Buyer beware

Sent from my iPhone


On Jan 21, 2015, at 10:11 AM, Dennis Burgess <[ dmburg...@linktechs.net ]( 
mailto:dmburg...@linktechs.net )> wrote:

[ www.towerocverage.com ]( http://www.towerocverage.com ) J  
 

Dennis Burgess, CTO, Link Technologies, Inc.
[ den...@linktechs.net ]( mailto:den...@linktechs.net ) – [ 314-735-0270 ]( 
tel:314-735-0270 ) – [ www.linktechs.net ]( http://www.linktechs.net )
 


From: Af [[ mailto:af-boun...@afmug.com ]( mailto:af-boun...@afmug.com )] On 
Behalf Of Paul McCall
Sent: Wednesday, January 21, 2015 7:58 AM
To: [ af@afmug.com ]( mailto:af@afmug.com )
Subject: [AFMUG] RF frequency mapping program ?
 
Probably a couple months ago, someone posted a link (or name) of software that 
can lay out your Frequency usage on a map.
 
Been searching this AM for it, without success.
 
Anyone recall that software name?
 
Paul McCall, Pres.
PDMNet / Florida Broadband
658 Old Dixie Highway
Vero Beach, FL 32962
[ 772-564-6800 ]( tel:772-564-6800 ) office
[ 772-473-0352 ]( tel:772-473-0352 ) cell
[ www.pdmnet.com ]( http://www.pdmnet.com/ )
[ pa...@pdmnet.net ]( mailto:pa...@pdmnet.net )
 





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