Maybe you guys should handle this offlist? Erich
On Thu, Jan 22, 2015 at 10:49 AM, Dennis Burgess <[email protected]> wrote: > John, the “entire site” was not down. Was there an issue, yes, was it > fixed THAT WEEKEND, yes. You outright lies tell everyone a great deal > about you and your business. > > > > > > Dennis Burgess, CTO, Link Technologies, Inc. > > [email protected] – 314-735-0270 – www.linktechs.net > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *John Woodfield > *Sent:* Wednesday, January 21, 2015 8:01 PM > *To:* [email protected] > *Subject:* Re: [AFMUG] RF frequency mapping program ? > > > > We answer phones and emails on the weekend. I can say, I am working with > Cloud RF for my towercoverage replacement. I had an issue last weekend and > they responded to my email within 5 minutes and mine was an isolated issue. > Not their entire site being down for two days like towercoverage.com. > > > > > > > > John Woodfield Delmarva WiFi http://www.delmarvawifi.com cell (410) > 708-1937 > > > > -----Original Message----- > From: "CBB - Jay Fuller" <[email protected]> > Sent: Wednesday, January 21, 2015 8:19pm > To: [email protected] > Subject: Re: [AFMUG] RF frequency mapping program ? > > > > Depends on other competitors out there. We don't answer phones or emails > on weekends either - usually. > > We do respond to outages tho > > > > ----- Original Message ----- > > *From:* John Woodfield <[email protected]> > > *To:* [email protected] > > *Sent:* Wednesday, January 21, 2015 11:13 AM > > *Subject:* Re: [AFMUG] RF frequency mapping program ? > > If that is an absolute low I'd love to see how you treat your customers. > This is not the days of running a WISP like it was 5 or 10 years ago. In > this day it is utterly unacceptable to have an entire sight outage, ignore > your phones and emails then only respond when you've been called out > publicly. I've been there. It may be uncomfortable but that is reality. > Prohibiting your customers from online reviews then applauding your own > deplorable service? I don't know what world you live in but with that > approach you won't be in business long if at all. > > Sent from my iPhone > > > On Jan 21, 2015, at 12:08 PM, Steve D <[email protected]> wrote: > > Personally, I applaud the fact that he "fired" someone that insulted him > and his coworkers. > > Whether it's in the TOS or not, thank you Dennis for standing up to that > behaviour. > > I may never use your service (Cartography and GIS is a minor hobby of > mine) so I can't comment how good or bad it is, but I know the difference > between a bad review and someone who is just being rude. Obviously no > professionalism on his part in that review I have zero respect for that. > It's bad enough when we in this industry have to hear it from customers and > take it, but effectively doing it to each other is an absolute low. > > -Steve D > > > > On Wed, Jan 21, 2015 at 8:58 AM, James Howard <[email protected]> wrote: > > Dennis, > > > > I’m not trying to defend the poster or anything but could you point out > where in your Terms that it prohibits what he did? I see your restriction > on reviews etc but unless I’m missing something, that doesn’t specify posts > or reviews on sites other that towercoverage.com. IANAL of course so > maybe it’s implied, but what I read there seems to only apply to actions on > your site. > > > > > > James Howard > > LiteWire Internet Services, Inc. > > > > > > > > *From:* Af [mailto:[email protected]] *On Behalf Of *Dennis Burgess > *Sent:* Wednesday, January 21, 2015 10:49 AM > *To:* [email protected] > *Subject:* Re: [AFMUG] RF frequency mapping program ? > > > > Yep.. bout the truth.. lol. J > > > > Dennis Burgess, CTO, Link Technologies, Inc. > > [email protected] – 314-735-0270 – www.linktechs.net > > > > *From:* Af [mailto:[email protected] <[email protected]>] *On > Behalf Of *Jerry Richardson (airCloud) > *Sent:* Wednesday, January 21, 2015 10:46 AM > > > *To:* [email protected] > *Subject:* Re: [AFMUG] RF frequency mapping program ? > > > > Well aren’t you monitoring every list and every forum all the time? > > > > Sheesh, slacker.. > > > > Jerry > > > > *From:* Af [mailto:[email protected] <[email protected]>] *On > Behalf Of *Dennis Burgess > *Sent:* Wednesday, January 21, 2015 7:46 AM > *To:* [email protected] > *Subject:* Re: [AFMUG] RF frequency mapping program ? > > > > What I love about this, is a person posted to this forum several hours > PRIOR to sending in a support e-mail asking or telling us his account had > an issue. If he would have sent the email quickly, I’m sure the issue > would have been fixed much quicker. Typical end user issue, let’s not go > through the normal support channels to get help. Going around support > channels is quicker right! Guess you can’t win them all. > > > > Dennis Burgess, CTO, Link Technologies, Inc. > > [email protected] – 314-735-0270 – www.linktechs.net > > > > *From:* Af [mailto:[email protected] <[email protected]>] *On > Behalf Of *John Woodfield > *Sent:* Wednesday, January 21, 2015 9:19 AM > *To:* [email protected] > *Subject:* Re: [AFMUG] RF frequency mapping program ? > > > > > > > > Buyer beware > > Sent from my iPhone > > > On Jan 21, 2015, at 10:11 AM, Dennis Burgess <[email protected]> > wrote: > > www.towerocverage.com J > > > > Dennis Burgess, CTO, Link Technologies, Inc. > > [email protected] – 314-735-0270 – www.linktechs.net > > > > *From:* Af [mailto:[email protected] <[email protected]>] *On > Behalf Of *Paul McCall > *Sent:* Wednesday, January 21, 2015 7:58 AM > *To:* [email protected] > *Subject:* [AFMUG] RF frequency mapping program ? > > > > Probably a couple months ago, someone posted a link (or name) of software > that can lay out your Frequency usage on a map. > > > > Been searching this AM for it, without success. > > > > Anyone recall that software name? > > > > Paul McCall, Pres. > > PDMNet / Florida Broadband > > 658 Old Dixie Highway > > Vero Beach, FL 32962 > > 772-564-6800 office > > 772-473-0352 cell > > www.pdmnet.com > > [email protected] > > > > ------------------------------ > > *Total Control Panel* > > Login <https://asp.reflexion.net/login?domain=litewire.net> > > To: [email protected] > <https://asp.reflexion.net/address-properties?aID=242260993&domain=litewire.net> > > From: > 0000014b0d65ddb3-fb830839-331c-48e0-a7b1-fd0653e97534-000...@amazonses.com > <https://asp.reflexion.net/address-properties?aID=2997040152&domain=litewire.net> > > Remove > <https://asp.reflexion.net/FooterAction?ver=2&un-wl-sender-domain=1&rID=242260993&aID=2997040152&domain=litewire.net> > amazonses.com from my allow list > > *You received this message because the domain amazonses.com > <http://amazonses.com> is on your allow list.* > > > >
