I've got a handful of customers that are requesting higher speeds. We currently offer 4Mbps to the customer. Only a few even come close to using that. I've got three towers that don't even hit 4Mbps on a 5 minute average, much less individual customers.
I've got three customers in particular that hardly ever use the Internet and constantly harrang me for higher speeds. I'm upgrading everything anyway, so it is just a matter of time, but how do you guys handle that? I could turn up their speed and sell them 10Mbps fairly easily, but they're not even hitting my 4Mbps limit 99% of the time. I'm seeing this biting me in the ass either way I go.
