I had a lady complain she was only getting 9.8 and 1.85 on a 10x2 connection.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mar 26, 2015 10:09 PM, "Mark - Myakka Technologies" <[email protected]> wrote: > Adam, > > Had a guy complain because his speed test was 24.5mbps on a 25mbps > plan. In his mind the extra 0.5 mbps is what was causing his Apple TV > to buffer. Took forever to convince him his Apple TV was buffering > because it was on the other side of the house from the wireless > router. > > -- > Best regards, > Mark mailto:[email protected] > > Myakka Technologies, Inc. > www.MyakkaTech.com > > Proud Sponsor of the Myakka City Relay For Life > http://www.RelayForLife.org/MyakkaCityFL > > Please Donate at > http://main.acsevents.org/site/TR/RelayForLife/RFLFY12FL?team_id=1030009&pg=team&fr_id=37555 > ------ > > Thursday, March 26, 2015, 9:57:19 PM, you wrote: > > > AM> This is probably the pessimist in me speaking, but I was > AM> thinking along similar lines. > > AM> Something they're doing doesn't work, and in their mind speed is the > problem.ￜ > > > > AM> On 3/26/2015 9:26 PM, Ken Hohhof wrote: > > > > > > > > > AM> Some people want to see a 25/3 speedtest just in case, or > AM> because someone told them so, or for bragging rights, or > AM> because they think speedtest.net is an epic game. > > AM> ￜ > > AM> A trend that is annoying me is some guy in the country > AM> who doesnￜt even know how to turn on a computer has a new > AM> girlfriend or his kid has moved back in, and is complaining > AM> that his Internet sucks because of low speedtest numbers.ￜ > AM> Just one of many complaints about having to move out from > AM> town, along with well and septic and mice and no Starbucks. > > AM> ￜ > > AM> Then there are the people who are complaining about > AM> slowness that wonￜt be fixed by faster Internet.ￜ Like the > AM> trucker who has a partial load and puts his itinerary into a > AM> ￜload boardￜ site to find other loads he can pick up along > AM> the way.ￜ Itￜs a big database and itￜs thinking.ￜ Faster > AM> Internet is not going to fix that. > > AM> ￜ > > AM> Or you could have a problem that youￜre unaware of.ￜ It > AM> might be worthwhile picking a few of the complainers and > AM> going out and having them demonstrate what the problem is.ￜ > AM> Are they trying to watch HD video on their new smart TV > AM> which is telling them their Internet is too slow?ￜ Are they > AM> having DNS lookup problems?ￜ Do they have crappy, dying > AM> routers or WiFi problems?ￜ Maybe an Ethernet surge protector > AM> partially blown and they have really bad Ethernet errors?ￜ > AM> Iￜve had people say my Internet is slow, and I ask them how > AM> slow, and they say ￜIￜve been waiting 2 days for Google to > AM> loadￜ.ￜ Thatￜs like Monty Python and the parrot thatￜs just > AM> sleeping, or pining for the fjords. > > AM> ￜ > > > > AM> ￜ > > > AM> From:Glen Waldrop > > AM> Sent: Thursday, March 26, 2015 5:54 PM > > AM> To:[email protected] > > AM> Subject: Re: [AFMUG] Speed questions > > > > AM> ￜ > > > > AM> I've done that. They're just not big users. They *need* faster > just because. > > AM> ￜ > > AM> I need to upgrade my tower soon, but the rest are well fed and > barely eating. > > AM> ￜ > > AM> I can pull up the usage graphs and see every time I go > AM> out onsite or work on someone's computer. The entire tower > AM> usage increases significantly just because of me. > > AM> ￜ > > AM> You'd figure 20 households would use more bandwidth than one > IT guy on the clock. > > AM> ￜ > > AM> ￜ > > AM> ￜ > > AM> ￜ > > > AM> ----- Original Message ----- > > AM> From:Jerry Richardson > > AM> To:[email protected] > > AM> Sent: Thursday, March 26, 2015 5:46 PM > > AM> Subject: Re: [AFMUG] Speed questions > > AM> ￜ > > > AM> Lift your limiters for a night and see > AM> what the network does.ￜ That will give you an > AM> idea of where you need to upgrade > > > AM> ￜ > > > AM> You may have a choke point between the > AM> AP?s and the Internet you aren?t aware of so > AM> the user traffic is being limited but not in > AM> the way you might think. > > > AM> ￜ > > > > AM> Jerry R > > > > AM> ￜ > > > > > AM> From: Af [mailto:[email protected]] On Behalf Of Glen > Waldrop > AM> Sent: Thursday, March 26, 2015 3:43 PM > AM> To:[email protected] > AM> Subject: [AFMUG] Speed questions > > > > > AM> ￜ > > > > AM> I've got a handful of customers that are > AM> requesting higher speeds. We currently offer > AM> 4Mbps to the customer. Only a few even come > AM> close to using that. I've got three towers > AM> that don't even hit 4Mbps on a 5 minute > AM> average, much less individual customers. > > > > > AM> ￜ > > > > > AM> I've got three customers in particular > AM> that hardly ever use the Internet and > AM> constantly harrang me for higher speeds. > > AM> I'm upgrading everything anyway, so it is just a > AM> matter of time, but how do you guys handle that? > > AM> I could turn up their speed and sell them 10Mbps > AM> fairly easily, but they're not even hitting my > AM> 4Mbps limit 99% of the time. I'm seeing this > AM> biting me in the ass either way I go. > > > > > AM> ￜ > > > > > AM> ￜ > > > > > > > > > > > > > --- > This email is free from viruses and malware because avast! Antivirus > protection is active. > http://www.avast.com > >
