Adam, Had a guy complain because his speed test was 24.5mbps on a 25mbps plan. In his mind the extra 0.5 mbps is what was causing his Apple TV to buffer. Took forever to convince him his Apple TV was buffering because it was on the other side of the house from the wireless router.
-- Best regards, Mark mailto:[email protected] Myakka Technologies, Inc. www.MyakkaTech.com Proud Sponsor of the Myakka City Relay For Life http://www.RelayForLife.org/MyakkaCityFL Please Donate at http://main.acsevents.org/site/TR/RelayForLife/RFLFY12FL?team_id=1030009&pg=team&fr_id=37555 ------ Thursday, March 26, 2015, 9:57:19 PM, you wrote: AM> This is probably the pessimist in me speaking, but I was AM> thinking along similar lines. AM> Something they're doing doesn't work, and in their mind speed is the problem.ￜ AM> On 3/26/2015 9:26 PM, Ken Hohhof wrote: AM> Some people want to see a 25/3 speedtest just in case, or AM> because someone told them so, or for bragging rights, or AM> because they think speedtest.net is an epic game. AM> ￜ AM> A trend that is annoying me is some guy in the country AM> who doesnￜt even know how to turn on a computer has a new AM> girlfriend or his kid has moved back in, and is complaining AM> that his Internet sucks because of low speedtest numbers.ￜ AM> Just one of many complaints about having to move out from AM> town, along with well and septic and mice and no Starbucks. AM> ￜ AM> Then there are the people who are complaining about AM> slowness that wonￜt be fixed by faster Internet.ￜ Like the AM> trucker who has a partial load and puts his itinerary into a AM> ￜload boardￜ site to find other loads he can pick up along AM> the way.ￜ Itￜs a big database and itￜs thinking.ￜ Faster AM> Internet is not going to fix that. AM> ￜ AM> Or you could have a problem that youￜre unaware of.ￜ It AM> might be worthwhile picking a few of the complainers and AM> going out and having them demonstrate what the problem is.ￜ AM> Are they trying to watch HD video on their new smart TV AM> which is telling them their Internet is too slow?ￜ Are they AM> having DNS lookup problems?ￜ Do they have crappy, dying AM> routers or WiFi problems?ￜ Maybe an Ethernet surge protector AM> partially blown and they have really bad Ethernet errors?ￜ AM> Iￜve had people say my Internet is slow, and I ask them how AM> slow, and they say ￜIￜve been waiting 2 days for Google to AM> loadￜ.ￜ Thatￜs like Monty Python and the parrot thatￜs just AM> sleeping, or pining for the fjords. AM> ￜ AM> ￜ AM> From:Glen Waldrop AM> Sent: Thursday, March 26, 2015 5:54 PM AM> To:[email protected] AM> Subject: Re: [AFMUG] Speed questions AM> ￜ AM> I've done that. They're just not big users. They *need* faster just because. AM> ￜ AM> I need to upgrade my tower soon, but the rest are well fed and barely eating. AM> ￜ AM> I can pull up the usage graphs and see every time I go AM> out onsite or work on someone's computer. The entire tower AM> usage increases significantly just because of me. AM> ￜ AM> You'd figure 20 households would use more bandwidth than one IT guy on the clock. AM> ￜ AM> ￜ AM> ￜ AM> ￜ AM> ----- Original Message ----- AM> From:Jerry Richardson AM> To:[email protected] AM> Sent: Thursday, March 26, 2015 5:46 PM AM> Subject: Re: [AFMUG] Speed questions AM> ￜ AM> Lift your limiters for a night and see AM> what the network does.ￜ That will give you an AM> idea of where you need to upgrade AM> ￜ AM> You may have a choke point between the AM> AP?s and the Internet you aren?t aware of so AM> the user traffic is being limited but not in AM> the way you might think. AM> ￜ AM> Jerry R AM> ￜ AM> From: Af [mailto:[email protected]] On Behalf Of Glen Waldrop AM> Sent: Thursday, March 26, 2015 3:43 PM AM> To:[email protected] AM> Subject: [AFMUG] Speed questions AM> ￜ AM> I've got a handful of customers that are AM> requesting higher speeds. We currently offer AM> 4Mbps to the customer. Only a few even come AM> close to using that. I've got three towers AM> that don't even hit 4Mbps on a 5 minute AM> average, much less individual customers. AM> ￜ AM> I've got three customers in particular AM> that hardly ever use the Internet and AM> constantly harrang me for higher speeds. AM> I'm upgrading everything anyway, so it is just a AM> matter of time, but how do you guys handle that? AM> I could turn up their speed and sell them 10Mbps AM> fairly easily, but they're not even hitting my AM> 4Mbps limit 99% of the time. I'm seeing this AM> biting me in the ass either way I go. AM> ￜ AM> ￜ --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com
