You both forgot the “j/k” at the end.
Oh crap, you’re not kidding, are you?

From: Josh Luthman 
Sent: Thursday, March 26, 2015 9:17 PM
To: [email protected] 
Subject: Re: [AFMUG] Speed questions

I had a lady complain she was only getting 9.8 and 1.85 on a 10x2 connection.

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Mar 26, 2015 10:09 PM, "Mark - Myakka Technologies" <[email protected]> wrote:

  Adam,

  Had a guy complain because his speed test was 24.5mbps on a 25mbps
  plan.  In his mind the extra 0.5 mbps is what was causing his Apple TV
  to buffer.  Took forever to convince him his Apple TV was buffering
  because it was on the other side of the house from the wireless
  router.

  --
  Best regards,
  Mark                            mailto:[email protected]

  Myakka Technologies, Inc.
  www.MyakkaTech.com

  Proud Sponsor of the Myakka City Relay For Life
  http://www.RelayForLife.org/MyakkaCityFL

  Please Donate at 
http://main.acsevents.org/site/TR/RelayForLife/RFLFY12FL?team_id=1030009&pg=team&fr_id=37555
  ------

  Thursday, March 26, 2015, 9:57:19 PM, you wrote:


  AM>  This is probably the pessimist in me speaking, but I was
  AM> thinking    along similar lines.

  AM>  Something they're doing doesn't work, and in their mind speed is the    
problem.ᅵ



  AM> On 3/26/2015 9:26 PM, Ken Hohhof wrote:








  AM> Some people want to see a 25/3 speedtest just in case, or
  AM> because someone told them so, or for bragging rights, or
  AM> because they think speedtest.net is an epic game.

  AM> ᅵ

  AM> A trend that is annoying me is some guy in the country
  AM> who doesnᅵt even know how to turn on a computer has a new
  AM> girlfriend or his kid has moved back in, and is complaining
  AM> that his Internet sucks because of low speedtest numbers.ᅵ
  AM> Just one of many complaints about having to move out from
  AM> town, along with well and septic and mice and no Starbucks.

  AM> ᅵ

  AM> Then there are the people who are complaining about
  AM> slowness that wonᅵt be fixed by faster Internet.ᅵ Like the
  AM> trucker who has a partial load and puts his itinerary into a
  AM> ᅵload boardᅵ site to find other loads he can pick up along
  AM> the way.ᅵ Itᅵs a big database and itᅵs thinking.ᅵ Faster
  AM> Internet is not going to fix that.

  AM> ᅵ

  AM> Or you could have a problem that youᅵre unaware of.ᅵ It
  AM> might be worthwhile picking a few of the complainers and
  AM> going out and having them demonstrate what the problem is.ᅵ
  AM> Are they trying to watch HD video on their new smart TV
  AM> which is telling them their Internet is too slow?ᅵ Are they
  AM> having DNS lookup problems?ᅵ Do they have crappy, dying
  AM> routers or WiFi problems?ᅵ Maybe an Ethernet surge protector
  AM> partially blown and they have really bad Ethernet errors?ᅵ
  AM> Iᅵve had people say my Internet is slow, and I ask them how
  AM> slow, and they say ᅵIᅵve been waiting 2 days for Google to
  AM> loadᅵ.ᅵ Thatᅵs like Monty Python and the parrot thatᅵs just
  AM> sleeping, or pining for the fjords.

  AM> ᅵ



  AM> ᅵ


  AM> From:Glen Waldrop

  AM> Sent: Thursday, March 26, 2015 5:54 PM

  AM> mailto:to%[email protected]

  AM> Subject: Re: [AFMUG] Speed questions



  AM> ᅵ



  AM> I've done that. They're just not big users. They *need*       faster just 
because.

  AM> ᅵ

  AM> I need to upgrade my tower soon, but the rest are well        fed and 
barely eating.

  AM> ᅵ

  AM> I can pull up the usage graphs and see every time I go
  AM> out onsite or work on someone's computer. The entire tower
  AM> usage increases significantly just because of me.

  AM> ᅵ

  AM> You'd figure 20 households would use more bandwidth           than one IT 
guy on the clock.

  AM> ᅵ

  AM> ᅵ

  AM> ᅵ

  AM> ᅵ


  AM> ----- Original Message -----

  AM> From:Jerry Richardson

  AM> mailto:to%[email protected]

  AM> Sent: Thursday, March 26, 2015 5:46 PM

  AM> Subject: Re: [AFMUG] Speed questions

  AM> ᅵ


  AM> Lift your limiters for a                    night and see
  AM> what the network does.ᅵ That will give                    you an
  AM> idea of where you need to upgrade


  AM> ᅵ


  AM> You may have a choke point                    between the
  AM> AP?s and the Internet you aren?t aware                    of so
  AM> the user traffic is being limited but not in
  AM> the way you might think.


  AM> ᅵ



  AM> Jerry R



  AM> ᅵ




  AM> From: Af [mailto:[email protected]] On Behalf              Of Glen 
Waldrop
  AM>   Sent: Thursday, March 26, 2015 3:43 PM
  AM>   mailto:to%[email protected]
  AM>   Subject: [AFMUG] Speed questions




  AM> ᅵ



  AM> I've got a handful of                      customers that are
  AM> requesting higher speeds. We                      currently offer
  AM> 4Mbps to the customer. Only a few                      even come
  AM> close to using that. I've got three                      towers
  AM> that don't even hit 4Mbps on a 5 minute
  AM> average, much less individual customers.




  AM> ᅵ




  AM> I've got three customers in                      particular
  AM> that hardly ever use the Internet and
  AM> constantly harrang me for higher speeds.

  AM>  I'm upgrading everything anyway, so it is just a
  AM> matter of time, but how do you guys handle that?

  AM>  I could turn up their speed and sell them 10Mbps
  AM> fairly easily, but they're not even hitting my
  AM> 4Mbps limit 99% of the time. I'm seeing this
  AM> biting me in the ass either way I go.




  AM> ᅵ




  AM> ᅵ












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