Is he going to go without internet until you have your "promotion"? What
is your fastest package by the way?
Ty Featherling wrote:
Check this out, via our website contact us form:
"Message:
I would like to use your service but I'm tired of endless promises
from vendors regarding reliability and available. Up to xmps is a
hollow promise.
I would like to use your service but I'm not willing to pay an
installation charge or sign a "contract", and want 24x7 availability
and reliability.
What can you "garrantee" that will satisfy my requirements?
Thanks"
I replied with my best explanation of how internet service works in
the real world. I let him know we could possible get him a dedicated
connection and included an estimated cost so that he could see the
difference. His reponse was to ask what our plans are to support UHD
(Ultra-High-Definition) streaming video. He thinks it is ridiculous
that he can only get HD streams to work.
I think I got through to him but damn, what the hell makes a person
think they can demand more while saying they shouldn't have to pay
installation or have a contract. He finally left me with "let me know
if you ever have a promotion for free install and no contract."
