Check this out, via our website contact us form: "Message:
I would like to use your service but I'm tired of endless promises from vendors regarding reliability and available. Up to xmps is a hollow promise. I would like to use your service but I'm not willing to pay an installation charge or sign a "contract", and want 24x7 availability and reliability. What can you "garrantee" that will satisfy my requirements? Thanks" I replied with my best explanation of how internet service works in the real world. I let him know we could possible get him a dedicated connection and included an estimated cost so that he could see the difference. His reponse was to ask what our plans are to support UHD (Ultra-High-Definition) streaming video. He thinks it is ridiculous that he can only get HD streams to work. I think I got through to him but damn, what the hell makes a person think they can demand more while saying they shouldn't have to pay installation or have a contract. He finally left me with "let me know if you ever have a promotion for free install and no contract."
