as long as your terms of service are in place, there really isn't anything he can do, especially if the contract is in the parents name anyway. Absolution is a current movie about a guy who is killing people, Id say that you had a threat of homicide against you. Terroristic threats is envogue for law enforcement arrests right now.
On Wed, Oct 7, 2015 at 1:14 PM, CBB - Jay Fuller <[email protected]> wrote: > > hah, what other WISPS in the area? > > ----- Original Message ----- > *From:* Glen Waldrop <[email protected]> > *To:* [email protected] > *Sent:* Wednesday, October 07, 2015 12:44 PM > *Subject:* Re: [AFMUG] today's customer issue....yah, get a life dude > > I'm nice too, but the second my customer threatens me or anyone in my > employ or otherwise acts like a prick, nice goes out the window, > communications cease and they're blacklisted, like permanently. > > I wouldn't even reply, just turn him off and schedule picking up the > equipment. > > Might even share his name with other ISP's in the area so they have a > heads up. Crazy and self entitled is usually a lifestyle, not a single > mistake. > > > > ----- Original Message ----- > *From:* CBB - Jay Fuller <[email protected]> > *To:* [email protected] > *Sent:* Wednesday, October 07, 2015 12:41 PM > *Subject:* Re: [AFMUG] today's customer issue....yah, get a life dude > > > We're nice. It's one of the reasons customers like us. > > > ----- Original Message ----- > *From:* Ken Hohhof <[email protected]> > *To:* [email protected] > *Sent:* Wednesday, October 07, 2015 12:25 PM > *Subject:* Re: [AFMUG] today's customer issue....yah, get a life dude > > How did someone get $210 past due? > > Just turn off his service in 5 days. If your customers own the radio, > you’re done. If not, you have to decide whether to kiss it goodbye or go > and retrieve it, and whether to have the police accompany you in case of > incident. If it’s a 900 FSK, those are worth so little now, I’d kiss it > goodbye. > > > *From:* CBB - Jay Fuller <[email protected]> > *Sent:* Wednesday, October 07, 2015 12:01 PM > *To:* [email protected] ; [email protected] > *Subject:* [AFMUG] today's customer issue....yah, get a life dude > > > > but not really an issue. but.....it is. > > so we must have had a teenager as a customer. his parents facilitated his > installation but he eventually grew up and moved to another town. he > removed his credit card billing info from the portal but did not disconnect > his account. now his account has moved delinquent and he's started getting > warnings his account will be disconnected. in return, he's sending us (in > reply to the email) - well - here's an example: > > https://www.youtube.com/watch?v=95KTrtzOY-g > > What? No. > > ------------------------------ > Date: Wed, 7 Oct 2015 03:01:47 -0500 > Subject: Cyber Broadband Bill Due Reminder - 5 days > From: [email protected] > To: ai....com > > Hello xxxx Waldrep , > > This is a reminder that your Cyber Broadband bill is past due and your > service will be disconnected within 5 days. Your current due amount is > $210.00. You can submit payment and update your payment details through our > customer portal located on our website at http://www.cyberbroadband.net , > or by calling our office at (256) 734-1077. > > If you have already submitted payment, please accept our apologies and > ignore this email. > > Thank you for your business! > > -- > Cyber Broadband > > then he continued to reply to the same warning message - most recently > with this - > > > ----- Original Message ----- > *From:* x x x > *To:* adm.....net > *Sent:* Wednesday, October 07, 2015 6:31 AM > *Subject:* Urgent! > > https://www.youtube.com/watch?v=w55HQS9vlpE > > Consider all that’s happened over the past few months. If you’re unaware > of what I’m referring to, that’s an even worse situation. > I suggest you explain what makes you think you’re entitled to discontinue > my service. Otherwise, we can begin negotiations on the damage done to my > equipment and CLASSIFIED data. > > We could move beyond that entirely and discuss better options for your > business. Either, you know enough to know that this isn’t going to be as > easy as you were hoping it would be, or you haven’t been paying attention. > > Let me know if you have any questions. Also, as I said before, I suggest > you leave our connection active. If I don’t receive a response from you > today, I will move ahead with my plans for absolution. > > > > ....should i report this guy for mental instability? > > bottom line....i wish we could be notified via email or something when > someone removes their billing information....i dunno....just its not the > first time that has happened.... > > that is all... > > > > -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.
