We blocked it unleaded they requested it On Thu, Oct 8, 2015, 9:03 PM Ken Hohhof <[email protected]> wrote:
> International calling scares the bejeebers out of me. The billing issues, > and fear of toll fraud. We have it blocked. No customer has ever noticed. > (Our customer base is not very worldly.) Seriously, I have never had a > customer want to call outside North America. > > I take it back, I did get one person wanting to get VoIP phone service > specifically to get flat rate International calls after going on a mission > to Africa and wanting to keep up with her newfound friends. I suggested > she > get Vonage. > > If I did offer International calling, I would probably want to enable it > only for customers who specifically requested it, and I would want to set a > limit on how much they could run up per month, maybe even make them keep a > balance. I wouldn't want someone's kid to run up a $1000 phone bill and > then refuse to pay it. > > > -----Original Message----- > From: Eric Kuhnke > Sent: Thursday, October 08, 2015 8:54 PM > To: [email protected] > Subject: Re: [AFMUG] New to VoIP > > Question for those doing VoIP, how are you processing your billing for > international calling monthly? > > Extract the CDR for the customer's SIP registration for days 1-31 of the > month, and give it to a third party billing service? Using the rate deck > you get from your outgoing SIP trunk provider, but increasing each > number by 1/3? For example, say I pay $0.10/minute for calling to +92 > (Pakistan), so I set my rate for customer billing at 13 or 14 cents a > minute. > > Say for example you have a ton of customers who do 99% of their calling > inside country code 1 (US/Canada, not the Caribbean nations which are > also in +1). Your outgoing SIP trunk with a provider such as didlogic > costs $0.0069 per minute for US calls. > > You're paying $0.85 per month per DID in your NPA-NXX. All is happy. > > > > On 10/8/15 6:40 PM, Ken Hohhof wrote: > > That's very impressive revenue. We get $20 and some competitors charge > > $15, and I had not even thought of charging for inside wiring > maintenance. > > We usually try hard to convince people to just plug a DECT phone base > into > > the ATA. But inside wire maintenance is a big cash cow for the phone > > companies, kind of like extended warranties at Best Buy. > > > > > > -----Original Message----- From: Mark - Myakka Technologies > > Sent: Thursday, October 08, 2015 5:13 PM > > To: Brett A Mansfield > > Subject: Re: [AFMUG] New to VoIP > > > > Brett, > > > > Depends on where you are selling, we have almost a 50% take rate of our > > phone system. That comes out to about 800 residential lines we are > > selling at $29.95. BTW - almost 50% of those lines are also > > purchasing inside wiring maintenance at $8.95/month. > > > > > > > > >
