Look up Mail Xstream.  I pay them like $5/mo for all of the things that
need mailed out.  In my case, Powercode automatically "prints" them to
their API, so there is 0 effort on a monthly basis.

It's cheaper than her doing them even if you're not paying her.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Thu, Nov 5, 2015 at 11:35 AM, Mike Hammett <[email protected]> wrote:

> Short of first line support, I do the whole show. I write the checks
> (well, save the CC info. I don't write checks. Checks suck.) for the
> servers and the support contract, upgrade the servers, build the servers,
> reached out for blacklist remediation the three times I've been blacklisted
> in 15 years of running a mail server, etc.
>
> Sorry, not everything. My fiance folds, stuffs, stamps and mails the paper
> invoices to the customers that still want them.
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions
> http://www.ics-il.com
>
> <https://www.facebook.com/ICSIL>
> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
>
> Midwest Internet Exchange
> http://www.midwest-ix.com
>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> ------------------------------
> *From: *"Lewis Bergman" <[email protected]>
> *To: *[email protected]
> *Sent: *Thursday, November 5, 2015 10:31:00 AM
> *Subject: *Re: [AFMUG] Roundcube
>
> What I get out of this discussion is that the guy who thinks it is no
> trouble or that expensive is not the guy writing the check. No offense, but
> I often have a much different view of a reasonable cost for something than
> my people do. Sometimes I think it is worth a lot more, sometimes a lot
> less. I am sure your system is nice and it sounds like it works great. As
> long as it works for you.
>
> On Thu, Nov 5, 2015 at 10:27 AM Mike Hammett <[email protected]> wrote:
>
>> I might not need all 14. I may only need ten, but I'm prepared for 14.
>>
>> For me it isn't about scale, it's about performance and resiliency. Well,
>> not that performance is much of an issue.
>>
>> I don't really have any e-mail headaches, so I guess I'll take that.
>>
>> All that's really different between four servers and 14 servers is the
>> number of boxes to log into to run apt-get update && apt-get upgrade -y.
>> Well, and every so often I have an extra "wget {URL to new mailserver
>> version" and "./install.sh" hitting enter a few times.
>>
>>
>> I also don't expect many WISPs to have geographic and network redundancy
>> for their backend. Once complete, everything critical to operations will be
>> geo and network redundant. I just got the MariaDB multi-master cluster
>> online and will be migrating my RADIUS, authoritative DNS, etc. to run off
>> that cluster instead of the local boxes they are now.
>>
>>
>>
>> -----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>> <https://www.facebook.com/ICSIL>
>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>> <https://twitter.com/ICSIL>
>>
>>
>> Midwest Internet Exchange
>> http://www.midwest-ix.com
>>
>> <https://www.facebook.com/mdwestix>
>> <https://www.linkedin.com/company/midwest-internet-exchange>
>> <https://twitter.com/mdwestix>
>> ------------------------------
>> *From: *"Josh Baird" <[email protected]>
>> *To: *[email protected]
>> *Sent: *Thursday, November 5, 2015 9:25:11 AM
>> *Subject: *Re: [AFMUG] Roundcube
>>
>> But, do you anticipate having to scale at that rate in the next few
>> years?  At one job, we host over 14k Exchange 2010 mailboxes on (4) servers
>> (and two of those are idle doing nothing unless the primary boxes or
>> datacenter goes boom).  At the WISP, we do ~1000 mailboxes (not Exchange)
>> on two boxes.  Yeah, it's a single point of failure,  but it's also in a
>> multi-host VMWare cluster.
>>
>> In my opinion, it's a waste of resources (and headaches) to have 14
>> servers for a few hundred mailboxes.  I would be willing to bet your
>> headaches will get worse if you scale to 1000+ users, maybe not because of
>> your infrastructure, but because of the users themselves.
>>
>> But, hey.. it's your headache, not mine!
>>
>> Josh
>> On Thu, Nov 5, 2015 at 9:11 AM, Mike Hammett <[email protected]> wrote:
>>
>>> Primary LDAP, backup LDAP, primary MX, backup MX, two mailstores (before
>>> I knew they wouldn't provide redundancy to each other, to be solved in
>>> about a year with a new version) and a proxy to handle that there's more
>>> than one mailstore.
>>>
>>> That's why I said with the given infrastructure I could handle 10x - 50x
>>> the mailboxes with no appreciable difference in cost other than disk space.
>>>
>> -----
>>> Mike Hammett
>>> Intelligent Computing Solutions
>>> http://www.ics-il.com
>>>
>>> <https://www.facebook.com/ICSIL>
>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>> <https://twitter.com/ICSIL>
>>>
>>
>>>
>>> Midwest Internet Exchange
>>> http://www.midwest-ix.com
>>>
>>> <https://www.facebook.com/mdwestix>
>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>> <https://twitter.com/mdwestix>
>>> ------------------------------
>>> *From: *"Josh Baird" <[email protected]>
>>> *To: *[email protected]
>>> *Sent: *Thursday, November 5, 2015 8:59:10 AM
>>>
>>> *Subject: *Re: [AFMUG] Roundcube
>>>
>>> Seven servers (yes, I know they are VMs), as awesome as Zimbra may be,
>>> is a little ridiculous for a few hundred users.
>>>
>> On Thu, Nov 5, 2015 at 9:44 AM, Mike Hammett <[email protected]> wrote:
>>>
>> I have a few hundred mailboxes.
>>>>
>>>> I don't really have much for user support issues. I've had to revoke
>>>> accounts a couple times from users that kept handing out their password
>>>> like it was candy at a parade. No real forgotten password problems. Setup
>>>> just works. Hack attempts are shut down before they even try valid
>>>> credentials.
>>>>
>>>> I'm running a seven server Zimbra cluster. Whenever I can get a little
>>>> bit of time, it'll be geo and network diverse (separate cluster for all but
>>>> mailboxes elsewhere with the mailboxes coming in about a year). It will be
>>>> up to about 14 servers by then.
>>>>
>>> -----
>>>> Mike Hammett
>>>> Intelligent Computing Solutions
>>>> http://www.ics-il.com
>>>>
>>>> <https://www.facebook.com/ICSIL>
>>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>>> <https://twitter.com/ICSIL>
>>>>
>>>
>>>>
>>>> Midwest Internet Exchange
>>>> http://www.midwest-ix.com
>>>>
>>>> <https://www.facebook.com/mdwestix>
>>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>>> <https://twitter.com/mdwestix>
>>>> ------------------------------
>>>>
>>> *From: *"Lewis Bergman" <[email protected]>
>>>> *To: *[email protected]
>>>>
>>> *Sent: *Thursday, November 5, 2015 8:29:00 AM
>>>>
>>>> *Subject: *Re: [AFMUG] Roundcube
>>>>
>>>> How many thousands of users do you have? Running the service is pretty
>>>> cheap. I built my own sendmail+Dovecot system which was really cheap. Then
>>>> I got to a place where I didn't want my time tied up with that so we went
>>>> to Magicmail which was still pretty cheap. Through all of it it was the
>>>> support that was the big dollar sign. If you set expectations differently
>>>> maybe yours would be cheaper. All I know is I spent a lot of user tech
>>>> support time on it. More than anything else by far. Kind of a hidden
>>>> expense but definitely still there. We had, I think, 8000 users on the
>>>> system when we sold. Maybe a couple hundred domains.
>>>>
>>>> On Thu, Nov 5, 2015 at 8:11 AM Mike Hammett <[email protected]> wrote:
>>>>
>>> What are people doing that's so expensive? I could have 10x - 50x the
>>>>> number of mailboxes as I have and it wouldn't cost me any more than it 
>>>>> does
>>>>> now, other than some disks....  which aren't expensive.
>>>>>
>>>>> I guess I would probably move from the community version to the
>>>>> service provider version, but at that point that's under
>>>>> $0.20/mailbox/month. Not really a major expense.
>>>>>
>>>> -----
>>>>> Mike Hammett
>>>>> Intelligent Computing Solutions
>>>>> http://www.ics-il.com
>>>>>
>>>>> <https://www.facebook.com/ICSIL>
>>>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>>>> <https://twitter.com/ICSIL>
>>>>>
>>>>
>>>>>
>>>>> Midwest Internet Exchange
>>>>> http://www.midwest-ix.com
>>>>>
>>>>> <https://www.facebook.com/mdwestix>
>>>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>>>> <https://twitter.com/mdwestix>
>>>>> ------------------------------
>>>>>
>>>> *From: *"Lewis Bergman" <[email protected]>
>>>>> *To: *[email protected]
>>>>>
>>>> *Sent: *Thursday, November 5, 2015 8:08:29 AM
>>>>>
>>>>> *Subject: *Re: [AFMUG] Roundcube
>>>>>
>>>>> For me it wasn't about difficulty it was about expense. Email, at
>>>>> least how we did it, was a cost center not a profit center. I kept it 
>>>>> until
>>>>> I sold and wish I would have ditched it much sooner. It was by far the
>>>>> biggest tech support PITA.
>>>>>
>>>>> I did learn afterward that the longer someone has an email address the
>>>>> more they are willing to pay to keep it. I have been raising he fee we
>>>>> charge to use those old emails. I am now at $250 a year for a single email
>>>>> and I have people begging me not to cut it off. I am still going to, but I
>>>>> think it is interesting since I used to give it away.
>>>>>
>>>>> I guess what I am saying is that if you do not charge a decent amount
>>>>> for it, why do it? The there is the whole minimum volume to be profitable
>>>>> thing that comes into play. I just would not keep doing something that
>>>>> doesn't make money. If it does, more power to you.
>>>>>
>>>>> On Thu, Nov 5, 2015 at 7:18 AM Mike Hammett <[email protected]> wrote:
>>>>>
>>>> There seems to be two camps. One where people are running away form
>>>>>> their own e-mail servers and then those that embrace it. I haven't found
>>>>>> e-mail to be that difficult to manage.
>>>>>>
>>>>>>
>>>>>>
>>>>>> -----
>>>>>> Mike Hammett
>>>>>> Intelligent Computing Solutions
>>>>>> http://www.ics-il.com
>>>>>>
>>>>>> <https://www.facebook.com/ICSIL>
>>>>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>>>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>>>>> <https://twitter.com/ICSIL>
>>>>>>
>>>>>
>>>>>>
>>>>>> Midwest Internet Exchange
>>>>>> http://www.midwest-ix.com
>>>>>>
>>>>>> <https://www.facebook.com/mdwestix>
>>>>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>>>>> <https://twitter.com/mdwestix>
>>>>>> ------------------------------
>>>>>>
>>>>> *From: *"Chuck Hogg" <[email protected]>
>>>>>> *To: *[email protected]
>>>>>> *Sent: *Thursday, November 5, 2015 6:01:35 AM
>>>>>> *Subject: *Re: [AFMUG] Roundcube
>>>>>>
>>>>>
>>>>>>
>>>>>> I hope you are charging handsomely for email.  We just quit it for
>>>>>> our customer base...and only had 2-3 complaints.  Everyone already has an
>>>>>> email address.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Chuck
>>>>>>
>>>>>> On Thu, Nov 5, 2015 at 3:22 AM, Eric Kuhnke <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>> Any tips of tricks for success with using Roundcube to provide
>>>>>>> webmail to individual end users (not a single domain corporate 
>>>>>>> environment)?
>>>>>>>
>>>>>>> Server side is postfix + spamassassin + dovecot.
>>>>>>>
>>>>>>> I have a successful 'test' setup of roundcube running in a VM doing
>>>>>>> TLSv1.2 on smtp and imap, logged into several user accounts on test 
>>>>>>> domains
>>>>>>> on the dovecot server.
>>>>>>>
>>>>>>> Wondering if anyone has run into hiccups or weird things when using
>>>>>>> roundcube in a production environment.
>>>>>>>
>>>>>>>
>>>>>>
>

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