It's currently in beta. Thank you, Brett A Mansfield
> On Dec 7, 2015, at 12:32 PM, Adam Moffett <[email protected]> wrote: > > Ubiquiti has a CRM? > >> On 12/7/2015 2:27 PM, Brett A Mansfield wrote: >> It's funny you mentioned waveapps. That is what I started out with. It was a >> disaster. And the fact they don't allow multiple email addresses for >> recurring invoices was a major deal breaker for me. >> >> I've since moved to UBNTs airCRM. It is an excellent setup on paper, but is >> seriously lacking currently and is very erratic. I need something solid, >> secure, and that I don't have to worry about all the time. >> >> Thank you, >> Brett A Mansfield >> >> On Dec 7, 2015, at 12:08 PM, Joshaven Mailing Lists <[email protected]> >> wrote: >> >>> Plat has excellent support >>> >>> In my opinion, the problems with plat are: >>> 1) The user interface is a pain in the butt and generally discouraging. >>> 2) The software depends on a Windows platform and even worse direct >>> database connections from the client. >>> >>> 1) In most places when you want to alter something like customer data you >>> have to click on the field to edit from a table and then go to the top to >>> make the change in something that is like an address bar… of course you can >>> get used to this but Plat is full of non-user friendly quirks like this. >>> It reminds me of what it feels like to go back and use Windows 95 or >>> Windows 3.1 when I am used to modern operating systems. The system feels >>> almost like directly editing a database except that the software does >>> enforce logical edits so it is not nearly as dangerous as direct database >>> minupulation. >>> >>> 2) If you want to run a good highly available platform then you will be >>> spending a lot on software licensing with Microsoft. What is the going >>> rate for a MSSQL cluster now of days? Of course you can throw this on old >>> rusty crusty in a closet and run the free version of MSSQL but we are >>> carriers not hacks right? Also you are depending on ODBC database >>> connections between your clients and the server. Opening direct database >>> connections to my billing server gives me the creeps even if it is only >>> open to a network under my administration. I’m a fan of local host db >>> access only except for database peers. I would really like to see ISP >>> billing software be web based using standard https protocols and having no >>> client side dependencies like odbc configurations and client executables. >>> Try using Plat on a tablet… I don’t want my billing platform holding back >>> my ability to creatively design my installation process… >>> >>> >>> I feel like I am ragging on Plat… maybe I am a bit but I want to underscore >>> their support. They are truly exceptional to work with and you can rely on >>> their platform. Just don’t expect to enjoy using it. If you like function >>> over form then you may be a perfect match for Plat… I just wish they would >>> do some magic to address the above two complaints. >>> >>> My recommendation to them is to become database & OS agnostic (at least >>> MySQL or MSSQL and run on Apache) and to make the client interface be 100% >>> standards compliment browser based. I suspect if they don’t do this they >>> will find themselves with a EOL product in the next few years. >>> >>> Right now there are really good options emerging like WaveApps. Wave >>> offers free billing including credit card processing at fair rates. They >>> don’t fit perfectly with an ISP (yet) but they are promising an API which >>> means that a good solutions provider can crank out an integrations solution >>> with Wave for front end billing. I am also super excited to see what Sonar >>> has to offer. I hope their offer is solid and we have a glorious solution… >>> >>> >>> At any rate I am waiting with bated breath to see where this lands over the >>> next few months. >>> >>> Sincerely, >>> Joshaven Potter >>> MTCNA, MTCRE, MTCWE, MTCTCE, UACA >>> Google Hangouts: [email protected] >>> Cell & SMS: 1-517-607-9370 >>> [email protected] >>> >>> >>> >>>> On Dec 7, 2015, at 9:47 AM, Chuck Hogg <[email protected]> wrote: >>>> >>>> I can setup Platypus for billing only in less than an hour, including >>>> setting up plans/rates/services/importing customers. >>>> >>>> Regards, >>>> Chuck >>>> >>>>> On Sat, Dec 5, 2015 at 3:42 PM, Josh Luthman >>>>> <[email protected]> wrote: >>>>> That get's to be a little in depth and probably a loaded >>>>> question...but I know when we moved to Powercode the old team >>>>> that wasn't very good had it done in one afternoon. This was from >>>>> Quickbooks. >>>>> >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>>> On Sat, Dec 5, 2015 at 3:37 PM, Ken Hohhof <[email protected]> wrote: >>>>>> Are you including database conversion? Items, customers, current >>>>>> balances, recurring billing, credit cards, etc. >>>>>> >>>>>> Then there’s setting up the online customer payment portal. Especially >>>>>> if customers already had online accounts. And you need to hook it into >>>>>> your merchant account, put your logo on it, test it, etc. >>>>>> >>>>>> >>>>>> From: Josh Luthman >>>>>> Sent: Saturday, December 05, 2015 2:24 PM >>>>>> To: [email protected] >>>>>> Subject: Re: [AFMUG] Need new billing solution asap!!! >>>>>> >>>>>> I'm simply saying 2 days is a long time to setup a >>>>>> billing system. For someone that wants it >>>>>> running "immediately" 2 days is a LONG time. >>>>>> >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> >>>>>>> On Sat, Dec 5, 2015 at 3:22 PM, Philip Rankin <[email protected]> >>>>>>> wrote: >>>>>>> Hey, I'm not in this for an argument. I am just offering to help a guy >>>>>>> out if I can. I'll bow out of this conversation. >>>>>>> >>>>>>> On Dec 5, 2015 1:37 PM, "Josh Luthman" <[email protected]> >>>>>>> wrote: >>>>>>>> Two days??? Powercode takes like an hour. >>>>>>>> >>>>>>>> >>>>>>>> Josh Luthman >>>>>>>> Office: 937-552-2340 >>>>>>>> Direct: 937-552-2343 >>>>>>>> 1100 Wayne St >>>>>>>> Suite 1337 >>>>>>>> Troy, OH 45373 >>>>>>>> >>>>>>>> On Sat, Dec 5, 2015 at 2:34 PM, Philip Rankin <[email protected]> >>>>>>>> wrote: >>>>>>>>> Guys, I am still a major believer in Tucows Platypus. Brett, I could >>>>>>>>> have you up and running with Plat in under 2 days as long as you can >>>>>>>>> answer speed and pricing questions as I ask them. And all I would >>>>>>>>> need is remote access to a Windows 7 computer. Let me know if you >>>>>>>>> are interested. Most of the training can be done remotely in less >>>>>>>>> than a day, too. >>>>>>>>> >>>>>>>>>> On Sat, Dec 5, 2015 at 12:55 AM, Simon Westlake >>>>>>>>>> <[email protected]> wrote: >>>>>>>>>> I think it is still pretty early on. >>>>>>>>>> >>>>>>>>>> On 12/4/2015 6:22 PM, Chuck Hogg wrote: >>>>>>>>>>> So I guess it does that...lol. I wasn't really expecting it to be >>>>>>>>>>> like that. >>>>>>>>>>> >>>>>>>>>>> It's not very baked ? or am I missing something? >>>>>>>>>>> >>>>>>>>>>> Regards, >>>>>>>>>>> Chuck >>>>>>>>>>> >>>>>>>>>>> On Fri, Dec 4, 2015 at 7:07 PM, Chuck Hogg >>>>>>>>>>> <[email protected]> wrote: >>>>>>>>>>>> I meant for the admin side? >>>>>>>>>>>> >>>>>>>>>>>> Regards, >>>>>>>>>>>> Chuck >>>>>>>>>>>> >>>>>>>>>>>> On Fri, Dec 4, 2015 at 4:27 PM, Faisal Imtiaz >>>>>>>>>>>> <[email protected]> wrote: >>>>>>>>>>>>> Just guessing.... >>>>>>>>>>>>> >>>>>>>>>>>>> Drop down on top right, select signup/create account ! >>>>>>>>>>>>> >>>>>>>>>>>>> :) >>>>>>>>>>>>> >>>>>>>>>>>>> Faisal Imtiaz >>>>>>>>>>>>> Snappy Internet & Telecom >>>>>>>>>>>>> 7266 SW 48 Street >>>>>>>>>>>>> Miami, FL 33155 >>>>>>>>>>>>> Tel: 305 663 5518 x 232 >>>>>>>>>>>>> >>>>>>>>>>>>> Help-desk: (305)663-5518 Option 2 or Email: >>>>>>>>>>>>> [email protected] >>>>>>>>>>>>> >>>>>>>>>>>>> From: "Chuck Hogg" <[email protected]> >>>>>>>>>>>>> To: [email protected] >>>>>>>>>>>>> Sent: Friday, December 4, 2015 4:25:07 PM >>>>>>>>>>>>> Subject: Re: [AFMUG] Need new billing solution asap!!! >>>>>>>>>>>>> Anyone know how to login to his demo? >>>>>>>>>>>>> >>>>>>>>>>>>> Regards, >>>>>>>>>>>>> Chuck >>>>>>>>>>>>> >>>>>>>>>>>>> On Fri, Dec 4, 2015 at 11:28 AM, Simon Westlake >>>>>>>>>>>>> <[email protected]> wrote: >>>>>>>>>>>>>> https://github.com/spencerlambert/wisp-central-control >>>>>>>>>>>>>> >>>>>>>>>>>>>> On 12/4/2015 10:08 AM, Jeremy wrote: >>>>>>>>>>>>>> Isn't Spencer Lambert's web front-end free? Last time I saw him >>>>>>>>>>>>>> at Animal Farm he was touting it and said he would help with >>>>>>>>>>>>>> setup and customization at a flat rate of $100/hr. He is >>>>>>>>>>>>>> located in Utah, also. If you want something cheap or free that >>>>>>>>>>>>>> may be an >>>>>>>>>>>>>> option. It would probably be worth contacting him. I >>>>>>>>>>>>>> recommend Powercode. >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 8:58 AM, Craig Schmaderer >>>>>>>>>>>>>> <[email protected]> wrote: >>>>>>>>>>>>>>> I've been looking at https://www.whmcs.com/ >>>>>>>>>>>>>>> I have a friend that uses it for his ventrillo voice business >>>>>>>>>>>>>>> and it does auto billing and ticketing and is cheap. I think >>>>>>>>>>>>>>> you can get a hosted solution if you don't want to install it. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Craig schmaderer >>>>>>>>>>>>>>> Skywave Wireless, Inc. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 7:41 AM -0800, "Brett A Mansfield" >>>>>>>>>>>>>>> <[email protected]> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Here is what I've always said about quality, cheap and fast. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> You can only pick two. You will never have all three. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> For this I need fast and quality. Cheap is relative in this >>>>>>>>>>>>>>> case. I don't have a lot of customers so the $200/mo min that >>>>>>>>>>>>>>> visp requires is about $100-150 too much for me. I'm fine with >>>>>>>>>>>>>>> a reasonable one time fee, but it must be reasonable. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I used to use waveapps to just invoice and then customers could >>>>>>>>>>>>>>> pay using the invoice. But if they didn't get the email or lost >>>>>>>>>>>>>>> it, they couldn't pay their bill. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I appreciate everyone's input on this. I think I'm going with >>>>>>>>>>>>>>> platypus and pay someone to set it up. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> I like powercode, I just cannot justify the initial cost for my >>>>>>>>>>>>>>> small size operation. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Thank you, >>>>>>>>>>>>>>> Brett A Mansfield >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Dec 4, 2015, at 7:47 AM, Chris Fabien <[email protected]> >>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> Good, cheap, and fast? You know what they say about that. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> We are reasonably happy with Powercode. Few gripes but it has >>>>>>>>>>>>>>> never double or triple charged our customers. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Dec 4, 2015 1:35 AM, "Brett A Mansfield" >>>>>>>>>>>>>>> <[email protected]> wrote: >>>>>>>>>>>>>>>> I'm looking for a good billing solution that is cheap and I >>>>>>>>>>>>>>>> can have up in running immediately. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I've had far too many issues with my current billing system. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I need something turnkey and cheap. My WISP is a fairly small >>>>>>>>>>>>>>>> operation. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> I am not willing to pay per sub, especially if there is a >>>>>>>>>>>>>>>> minimum like visp. I don't want to buy any new hardware. I >>>>>>>>>>>>>>>> looked at platypus, but it cannot be deployed easily or >>>>>>>>>>>>>>>> quickly. I looked at powercode, but I don't want to buy any >>>>>>>>>>>>>>>> new hardware. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Is there anything out there that might fit my needs? Or should >>>>>>>>>>>>>>>> I just go back to manual invoicing with quickbooks? >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Thank you, >>>>>>>>>>>>>>>> Brett A Mansfield >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> -- >>>>>>>>>>>>>> Simon Westlake >>>>>>>>>>>>>> Skype: Simon_Sonar >>>>>>>>>>>>>> Email: [email protected] >>>>>>>>>>>>>> Phone: (702) 447-1247 >>>>>>>>>>>>>> --------------------------- >>>>>>>>>>>>>> Sonar Software Inc >>>>>>>>>>>>>> The next generation of ISP billing and OSS >>>>>>>>>>>>>> https://sonar.software >>>>>>>>>> >>>>>>>>>> -- >>>>>>>>>> Simon Westlake >>>>>>>>>> Skype: Simon_Sonar >>>>>>>>>> Email: [email protected] >>>>>>>>>> Phone: (702) 447-1247 >>>>>>>>>> --------------------------- >>>>>>>>>> Sonar Software Inc >>>>>>>>>> The next generation of ISP billing and OSS >>>>>>>>>> https://sonar.software >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> -- >>>>>>>>> Philip J. Rankin >>>>>>>>> Wireless Telecommunications Services >>>>>>>>> PO Box 24 >>>>>>>>> Pittsburg, KS 66762 >
