"May have someday" is accurate phrasing.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 7, 2015 at 3:02 PM, Josh Reynolds <[email protected]> wrote: > "Will have" might be better phrasing. > > IMO it's a horrid idea. I've been wrong before though (just ask my wife!) > > On Mon, Dec 7, 2015 at 1:32 PM, Adam Moffett <[email protected]> wrote: > > Ubiquiti has a CRM? > > > > On 12/7/2015 2:27 PM, Brett A Mansfield wrote: > > > > It's funny you mentioned waveapps. That is what I started out with. It > was a > > disaster. And the fact they don't allow multiple email addresses for > > recurring invoices was a major deal breaker for me. > > > > I've since moved to UBNTs airCRM. It is an excellent setup on paper, but > is > > seriously lacking currently and is very erratic. I need something solid, > > secure, and that I don't have to worry about all the time. > > > > Thank you, > > Brett A Mansfield > > > > On Dec 7, 2015, at 12:08 PM, Joshaven Mailing Lists <[email protected] > > > > wrote: > > > > Plat has excellent support > > > > In my opinion, the problems with plat are: > > 1) The user interface is a pain in the butt and generally discouraging. > > 2) The software depends on a Windows platform and even worse direct > database > > connections from the client. > > > > 1) In most places when you want to alter something like customer data you > > have to click on the field to edit from a table and then go to the top > to > > make the change in something that is like an address bar… of course you > can > > get used to this but Plat is full of non-user friendly quirks like > this. It > > reminds me of what it feels like to go back and use Windows 95 or Windows > > 3.1 when I am used to modern operating systems. The system feels almost > > like directly editing a database except that the software does enforce > > logical edits so it is not nearly as dangerous as direct database > > minupulation. > > > > 2) If you want to run a good highly available platform then you will be > > spending a lot on software licensing with Microsoft. What is the going > rate > > for a MSSQL cluster now of days? Of course you can throw this on old > rusty > > crusty in a closet and run the free version of MSSQL but we are carriers > not > > hacks right? Also you are depending on ODBC database connections between > > your clients and the server. Opening direct database connections to my > > billing server gives me the creeps even if it is only open to a network > > under my administration. I’m a fan of local host db access only except > for > > database peers. I would really like to see ISP billing software be web > > based using standard https protocols and having no client side > dependencies > > like odbc configurations and client executables. Try using Plat on a > > tablet… I don’t want my billing platform holding back my ability to > > creatively design my installation process… > > > > > > I feel like I am ragging on Plat… maybe I am a bit but I want to > underscore > > their support. They are truly exceptional to work with and you can rely > on > > their platform. Just don’t expect to enjoy using it. If you like > function > > over form then you may be a perfect match for Plat… I just wish they > would > > do some magic to address the above two complaints. > > > > My recommendation to them is to become database & OS agnostic (at least > > MySQL or MSSQL and run on Apache) and to make the client interface be > 100% > > standards compliment browser based. I suspect if they don’t do this they > > will find themselves with a EOL product in the next few years. > > > > Right now there are really good options emerging like WaveApps. Wave > offers > > free billing including credit card processing at fair rates. They don’t > fit > > perfectly with an ISP (yet) but they are promising an API which means > that a > > good solutions provider can crank out an integrations solution with Wave > for > > front end billing. I am also super excited to see what Sonar has to > offer. > > I hope their offer is solid and we have a glorious solution… > > > > At any rate I am waiting with bated breath to see where this lands over > the > > next few months. > > > > Sincerely, > > Joshaven Potter > > MTCNA, MTCRE, MTCWE, MTCTCE, UACA > > Google Hangouts: [email protected] > > Cell & SMS: 1-517-607-9370 > > [email protected] > > > > > > > > On Dec 7, 2015, at 9:47 AM, Chuck Hogg <[email protected]> wrote: > > > > I can setup Platypus for billing only in less than an hour, including > > setting up plans/rates/services/importing customers. > > > > Regards, > > Chuck > > > > On Sat, Dec 5, 2015 at 3:42 PM, Josh Luthman < > [email protected]> > > wrote: > >> > >> That get's to be a little in depth and probably a loaded question...but > I > >> know when we moved to Powercode the old team that wasn't very good had > it > >> done in one afternoon. This was from Quickbooks. > >> > >> > >> Josh Luthman > >> Office: 937-552-2340 > >> Direct: 937-552-2343 > >> 1100 Wayne St > >> Suite 1337 > >> Troy, OH 45373 > >> > >> On Sat, Dec 5, 2015 at 3:37 PM, Ken Hohhof <[email protected]> wrote: > >>> > >>> Are you including database conversion? Items, customers, current > >>> balances, recurring billing, credit cards, etc. > >>> > >>> Then there’s setting up the online customer payment portal. Especially > >>> if customers already had online accounts. And you need to hook it > into your > >>> merchant account, put your logo on it, test it, etc. > >>> > >>> > >>> From: Josh Luthman > >>> Sent: Saturday, December 05, 2015 2:24 PM > >>> To: [email protected] > >>> Subject: Re: [AFMUG] Need new billing solution asap!!! > >>> > >>> I'm simply saying 2 days is a long time to setup a billing system. For > >>> someone that wants it running "immediately" 2 days is a LONG time. > >>> > >>> > >>> Josh Luthman > >>> Office: 937-552-2340 > >>> Direct: 937-552-2343 > >>> 1100 Wayne St > >>> Suite 1337 > >>> Troy, OH 45373 > >>> > >>> On Sat, Dec 5, 2015 at 3:22 PM, Philip Rankin <[email protected]> > >>> wrote: > >>>> > >>>> Hey, I'm not in this for an argument. I am just offering to help a > guy > >>>> out if I can. I'll bow out of this conversation. > >>>> > >>>> On Dec 5, 2015 1:37 PM, "Josh Luthman" <[email protected]> > >>>> wrote: > >>>>> > >>>>> Two days??? Powercode takes like an hour. > >>>>> > >>>>> > >>>>> Josh Luthman > >>>>> Office: 937-552-2340 > >>>>> Direct: 937-552-2343 > >>>>> 1100 Wayne St > >>>>> Suite 1337 > >>>>> Troy, OH 45373 > >>>>> > >>>>> On Sat, Dec 5, 2015 at 2:34 PM, Philip Rankin <[email protected] > > > >>>>> wrote: > >>>>>> > >>>>>> Guys, I am still a major believer in Tucows Platypus. Brett, I > could > >>>>>> have you up and running with Plat in under 2 days as long as you > can answer > >>>>>> speed and pricing questions as I ask them. And all I would need is > remote > >>>>>> access to a Windows 7 computer. Let me know if you are > interested. Most of > >>>>>> the training can be done remotely in less than a day, too. > >>>>>> > >>>>>> On Sat, Dec 5, 2015 at 12:55 AM, Simon Westlake > <[email protected]> > >>>>>> wrote: > >>>>>>> > >>>>>>> I think it is still pretty early on. > >>>>>>> > >>>>>>> On 12/4/2015 6:22 PM, Chuck Hogg wrote: > >>>>>>> > >>>>>>> So I guess it does that...lol. I wasn't really expecting it to be > >>>>>>> like that. > >>>>>>> > >>>>>>> It's not very baked ? or am I missing something? > >>>>>>> > >>>>>>> Regards, > >>>>>>> Chuck > >>>>>>> > >>>>>>> On Fri, Dec 4, 2015 at 7:07 PM, Chuck Hogg <[email protected]> > >>>>>>> wrote: > >>>>>>>> > >>>>>>>> I meant for the admin side? > >>>>>>>> > >>>>>>>> Regards, > >>>>>>>> Chuck > >>>>>>>> > >>>>>>>> On Fri, Dec 4, 2015 at 4:27 PM, Faisal Imtiaz > >>>>>>>> <[email protected]> wrote: > >>>>>>>>> > >>>>>>>>> Just guessing.... > >>>>>>>>> > >>>>>>>>> Drop down on top right, select signup/create account ! > >>>>>>>>> > >>>>>>>>> :) > >>>>>>>>> > >>>>>>>>> Faisal Imtiaz > >>>>>>>>> Snappy Internet & Telecom > >>>>>>>>> 7266 SW 48 Street > >>>>>>>>> Miami, FL 33155 > >>>>>>>>> Tel: 305 663 5518 x 232 > >>>>>>>>> > >>>>>>>>> Help-desk: (305)663-5518 Option 2 or Email: > >>>>>>>>> [email protected] > >>>>>>>>> > >>>>>>>>> ________________________________ > >>>>>>>>> > >>>>>>>>> From: "Chuck Hogg" <[email protected]> > >>>>>>>>> To: [email protected] > >>>>>>>>> Sent: Friday, December 4, 2015 4:25:07 PM > >>>>>>>>> Subject: Re: [AFMUG] Need new billing solution asap!!! > >>>>>>>>> > >>>>>>>>> Anyone know how to login to his demo? > >>>>>>>>> > >>>>>>>>> Regards, > >>>>>>>>> Chuck > >>>>>>>>> > >>>>>>>>> On Fri, Dec 4, 2015 at 11:28 AM, Simon Westlake > >>>>>>>>> <[email protected]> wrote: > >>>>>>>>>> > >>>>>>>>>> https://github.com/spencerlambert/wisp-central-control > >>>>>>>>>> > >>>>>>>>>> On 12/4/2015 10:08 AM, Jeremy wrote: > >>>>>>>>>> > >>>>>>>>>> Isn't Spencer Lambert's web front-end free? Last time I saw him > >>>>>>>>>> at Animal Farm he was touting it and said he would help with > setup and > >>>>>>>>>> customization at a flat rate of $100/hr. He is located in > Utah, also. If > >>>>>>>>>> you want something cheap or free that may be an option. It > would probably > >>>>>>>>>> be worth contacting him. I recommend Powercode. > >>>>>>>>>> > >>>>>>>>>> On Fri, Dec 4, 2015 at 8:58 AM, Craig Schmaderer > >>>>>>>>>> <[email protected]> wrote: > >>>>>>>>>>> > >>>>>>>>>>> I've been looking at https://www.whmcs.com/ > >>>>>>>>>>> I have a friend that uses it for his ventrillo voice business > and > >>>>>>>>>>> it does auto billing and ticketing and is cheap. I think you > can get a > >>>>>>>>>>> hosted solution if you don't want to install it. > >>>>>>>>>>> > >>>>>>>>>>> Craig schmaderer > >>>>>>>>>>> Skywave Wireless, Inc. > >>>>>>>>>>> > >>>>>>>>>>> > >>>>>>>>>>> > >>>>>>>>>>> > >>>>>>>>>>> On Fri, Dec 4, 2015 at 7:41 AM -0800, "Brett A Mansfield" > >>>>>>>>>>> <[email protected]> wrote: > >>>>>>>>>>> > >>>>>>>>>>> Here is what I've always said about quality, cheap and fast. > >>>>>>>>>>> > >>>>>>>>>>> You can only pick two. You will never have all three. > >>>>>>>>>>> > >>>>>>>>>>> For this I need fast and quality. Cheap is relative in this > case. > >>>>>>>>>>> I don't have a lot of customers so the $200/mo min that visp > requires is > >>>>>>>>>>> about $100-150 too much for me. I'm fine with a reasonable one > time fee, but > >>>>>>>>>>> it must be reasonable. > >>>>>>>>>>> > >>>>>>>>>>> I used to use waveapps to just invoice and then customers could > >>>>>>>>>>> pay using the invoice. But if they didn't get the email or > lost it, they > >>>>>>>>>>> couldn't pay their bill. > >>>>>>>>>>> > >>>>>>>>>>> I appreciate everyone's input on this. I think I'm going with > >>>>>>>>>>> platypus and pay someone to set it up. > >>>>>>>>>>> > >>>>>>>>>>> I like powercode, I just cannot justify the initial cost for my > >>>>>>>>>>> small size operation. > >>>>>>>>>>> > >>>>>>>>>>> Thank you, > >>>>>>>>>>> Brett A Mansfield > >>>>>>>>>>> > >>>>>>>>>>> On Dec 4, 2015, at 7:47 AM, Chris Fabien <[email protected]> > >>>>>>>>>>> wrote: > >>>>>>>>>>> > >>>>>>>>>>> Good, cheap, and fast? You know what they say about that. > >>>>>>>>>>> > >>>>>>>>>>> We are reasonably happy with Powercode. Few gripes but it has > >>>>>>>>>>> never double or triple charged our customers. > >>>>>>>>>>> > >>>>>>>>>>> On Dec 4, 2015 1:35 AM, "Brett A Mansfield" > >>>>>>>>>>> <[email protected]> wrote: > >>>>>>>>>>>> > >>>>>>>>>>>> I'm looking for a good billing solution that is cheap and I > can > >>>>>>>>>>>> have up in running immediately. > >>>>>>>>>>>> > >>>>>>>>>>>> I've had far too many issues with my current billing system. > >>>>>>>>>>>> > >>>>>>>>>>>> I need something turnkey and cheap. My WISP is a fairly small > >>>>>>>>>>>> operation. > >>>>>>>>>>>> > >>>>>>>>>>>> I am not willing to pay per sub, especially if there is a > >>>>>>>>>>>> minimum like visp. I don't want to buy any new hardware. I > looked at > >>>>>>>>>>>> platypus, but it cannot be deployed easily or quickly. I > looked at > >>>>>>>>>>>> powercode, but I don't want to buy any new hardware. > >>>>>>>>>>>> > >>>>>>>>>>>> Is there anything out there that might fit my needs? Or > should I > >>>>>>>>>>>> just go back to manual invoicing with quickbooks? > >>>>>>>>>>>> > >>>>>>>>>>>> Thank you, > >>>>>>>>>>>> Brett A Mansfield > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> > >>>>>>>>>> -- > >>>>>>>>>> Simon Westlake > >>>>>>>>>> Skype: Simon_Sonar > >>>>>>>>>> Email: [email protected] > >>>>>>>>>> Phone: (702) 447-1247 > >>>>>>>>>> --------------------------- > >>>>>>>>>> Sonar Software Inc > >>>>>>>>>> The next generation of ISP billing and OSS > >>>>>>>>>> https://sonar.software > >>>>>>>>> > >>>>>>>>> > >>>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> -- > >>>>>>> Simon Westlake > >>>>>>> Skype: Simon_Sonar > >>>>>>> Email: [email protected] > >>>>>>> Phone: (702) 447-1247 > >>>>>>> --------------------------- > >>>>>>> Sonar Software Inc > >>>>>>> The next generation of ISP billing and OSS > >>>>>>> https://sonar.software > >>>>>> > >>>>>> > >>>>>> > >>>>>> > >>>>>> -- > >>>>>> Philip J. Rankin > >>>>>> Wireless Telecommunications Services > >>>>>> PO Box 24 > >>>>>> Pittsburg, KS 66762 > >>>>> > >>>>> > >>> > >>> > >> > >> > > > > > > >
