Yah, Wave isn’t an ISP billing system but with API access a good FreeRADIUS 
server and some integration code it might make a good component of an ISP 
billing system.


Sincerely,
Joshaven Potter
MTCNA, MTCRE, MTCWE, MTCTCE, UACA
Google Hangouts: [email protected]
Cell & SMS: 1-517-607-9370
[email protected]



> On Dec 7, 2015, at 2:27 PM, Brett A Mansfield <[email protected]> 
> wrote:
> 
> It's funny you mentioned waveapps. That is what I started out with. It was a 
> disaster. And the fact they don't allow multiple email addresses for 
> recurring invoices was a major deal breaker for me. 
> 
> I've since moved to UBNTs airCRM. It is an excellent setup on paper, but is 
> seriously lacking currently and is very erratic. I need something solid, 
> secure, and that I don't have to worry about all the time.
> 
> Thank you,
> Brett A Mansfield
> 
> On Dec 7, 2015, at 12:08 PM, Joshaven Mailing Lists <[email protected] 
> <mailto:[email protected]>> wrote:
> 
>> Plat has excellent support
>> 
>> In my opinion, the problems with plat are:
>>      1) The user interface is a pain in the butt and generally discouraging.
>>      2) The software depends on a Windows platform and even worse direct 
>> database connections from the client.
>> 
>> 1) In most places when you want to alter something like customer data you 
>> have to click on the field to edit  from a table and then go to the top to 
>> make the change in something that is like an address bar… of course you can 
>> get used to this but Plat is full of non-user friendly quirks like this.  It 
>> reminds me of what it feels like to go back and use Windows 95 or Windows 
>> 3.1 when I am used to modern operating systems.  The system feels almost 
>> like directly editing a database except that the software does enforce 
>> logical edits so it is not nearly as dangerous as direct database 
>> minupulation.
>> 
>> 2) If you want to run a good highly available platform then you will be 
>> spending a lot on software licensing with Microsoft.  What is the going rate 
>> for a MSSQL cluster now of days?  Of course you can throw this on old rusty 
>> crusty in a closet and run the free version of MSSQL but we are carriers not 
>> hacks right?  Also you are depending on ODBC database connections between 
>> your clients and the server.  Opening direct database connections to my 
>> billing server gives me the creeps even if it is only open to a network 
>> under my administration.  I’m a fan of local host db access only except for 
>> database peers.  I would really like to see ISP billing software be web 
>> based using standard https protocols and having no client side dependencies 
>> like odbc configurations and client executables.  Try using Plat on a 
>> tablet… I don’t want my billing platform holding back my ability to 
>> creatively design my installation process… 
>> 
>> 
>> I feel like I am ragging on Plat… maybe I am a bit but I want to underscore 
>> their support.  They are truly exceptional to work with and you can rely on 
>> their platform.  Just don’t expect to enjoy using it.  If you like function 
>> over form then you may be a perfect match for Plat… I just wish they would 
>> do some magic to address the above two complaints.
>> 
>> My recommendation to them is to become database & OS agnostic (at least 
>> MySQL or MSSQL and run on Apache) and to make the client interface be 100% 
>> standards compliment browser based.  I suspect if they don’t do this they 
>> will find themselves with a EOL product in the next few years.
>> 
>> Right now there are really good options emerging like WaveApps.  Wave offers 
>> free billing including credit card processing at fair rates.  They don’t fit 
>> perfectly with an ISP (yet) but they are promising an API which means that a 
>> good solutions provider can crank out an integrations solution with Wave for 
>> front end billing.  I am also super excited to see what Sonar has to offer.  
>> I hope their offer is solid and we have a glorious solution…  
>> 
>> At any rate I am waiting with bated breath to see where this lands over the 
>> next few months.
>> 
>> Sincerely,
>> Joshaven Potter
>> MTCNA, MTCRE, MTCWE, MTCTCE, UACA
>> Google Hangouts: [email protected] <mailto:[email protected]>
>> Cell & SMS: 1-517-607-9370
>> [email protected] <mailto:[email protected]>
>> 
>> 
>> 
>>> On Dec 7, 2015, at 9:47 AM, Chuck Hogg <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> I can setup Platypus for billing only in less than an hour, including 
>>> setting up plans/rates/services/importing customers.
>>> 
>>> Regards,
>>> Chuck
>>> 
>>> On Sat, Dec 5, 2015 at 3:42 PM, Josh Luthman <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> That get's to be a little in depth and probably a loaded question...but I 
>>> know when we moved to Powercode the old team that wasn't very good had it 
>>> done in one afternoon.  This was from Quickbooks.
>>> 
>>> 
>>> Josh Luthman
>>> Office: 937-552-2340 <tel:937-552-2340>
>>> Direct: 937-552-2343 <tel:937-552-2343>
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>> 
>>> On Sat, Dec 5, 2015 at 3:37 PM, Ken Hohhof <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> Are you including database conversion?  Items, customers, current balances, 
>>> recurring billing, credit cards, etc.
>>>  
>>> Then there’s setting up the online customer payment portal.  Especially if 
>>> customers already had online accounts.  And you need to hook it into your 
>>> merchant account, put your logo on it, test it, etc.
>>>  
>>>  
>>> From: Josh Luthman <mailto:[email protected]>
>>> Sent: Saturday, December 05, 2015 2:24 PM
>>> To: [email protected] <mailto:[email protected]>
>>> Subject: Re: [AFMUG] Need new billing solution asap!!!
>>>  
>>> I'm simply saying 2 days is a long time to setup a billing system.  For 
>>> someone that wants it running "immediately" 2 days is a LONG time.
>>>  
>>>  
>>> Josh Luthman
>>> Office: 937-552-2340 <tel:937-552-2340>
>>> Direct: 937-552-2343 <tel:937-552-2343>
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>>  
>>> On Sat, Dec 5, 2015 at 3:22 PM, Philip Rankin <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> Hey, I'm not in this for an argument.  I am just offering to help a guy out 
>>> if I can.  I'll bow out of this conversation.
>>> 
>>> On Dec 5, 2015 1:37 PM, "Josh Luthman" <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> Two days???  Powercode takes like an hour.
>>> 
>>>  
>>> Josh Luthman
>>> Office: 937-552-2340 <tel:937-552-2340>
>>> Direct: 937-552-2343 <tel:937-552-2343>
>>> 1100 Wayne St
>>> Suite 1337
>>> Troy, OH 45373
>>> 
>>> On Sat, Dec 5, 2015 at 2:34 PM, Philip Rankin <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> Guys, I am still a major believer in Tucows Platypus.  Brett, I could have 
>>> you up and running with Plat in under 2 days as long as you can answer 
>>> speed and pricing questions as I ask them.  And all I would need is remote 
>>> access to a Windows 7 computer.  Let me know if you are interested.  Most 
>>> of the training can be done remotely in less than a day, too.
>>>  
>>> On Sat, Dec 5, 2015 at 12:55 AM, Simon Westlake <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> I think it is still pretty early on. 
>>>  
>>> On 12/4/2015 6:22 PM, Chuck Hogg wrote:
>>>> So I guess it does that...lol.  I wasn't really expecting it to be like 
>>>> that.
>>>>  
>>>> It's not very baked ?  or am I missing something?
>>>>  
>>>> Regards,
>>>> Chuck
>>>>  
>>>> On Fri, Dec 4, 2015 at 7:07 PM, Chuck Hogg <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> I meant for the admin side?
>>>>  
>>>> Regards,
>>>> Chuck
>>>>  
>>>> On Fri, Dec 4, 2015 at 4:27 PM, Faisal Imtiaz <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> Just guessing.... 
>>>>  
>>>> Drop down on top right, select signup/create account !
>>>>  
>>>> :)
>>>>  
>>>> Faisal Imtiaz
>>>> Snappy Internet & Telecom
>>>> 7266 SW 48 Street
>>>> Miami, FL 33155
>>>> Tel: 305 663 5518 x 232 <tel:305%20663%205518%20x%20232>
>>>> 
>>>> Help-desk: (305)663-5518 <tel:%28305%29663-5518> Option 2 or Email: 
>>>> [email protected] <mailto:[email protected]>
>>>>  
>>>> From: "Chuck Hogg" <[email protected] <mailto:[email protected]>>
>>>> To: [email protected] <mailto:[email protected]>
>>>> Sent: Friday, December 4, 2015 4:25:07 PM
>>>> Subject: Re: [AFMUG] Need new billing solution asap!!!
>>>> Anyone know how to login to his demo?
>>>>  
>>>> Regards,
>>>> Chuck
>>>>  
>>>> On Fri, Dec 4, 2015 at 11:28 AM, Simon Westlake <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> https://github.com/spencerlambert/wisp-central-control 
>>>> <https://github.com/spencerlambert/wisp-central-control>
>>>> 
>>>> On 12/4/2015 10:08 AM, Jeremy wrote:
>>>> Isn't Spencer Lambert's web front-end free?  Last time I saw him at Animal 
>>>> Farm he was touting it and said he would help with setup and customization 
>>>> at a flat rate of $100/hr.  He is located in Utah, also.  If you want 
>>>> something cheap or free that may be an option.  It would probably be worth 
>>>> contacting him.  I recommend Powercode.
>>>>  
>>>> On Fri, Dec 4, 2015 at 8:58 AM, Craig Schmaderer <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> I've been looking at https://www.whmcs.com/ <https://www.whmcs.com/>
>>>> I have a friend that uses it for his ventrillo voice business and it does 
>>>> auto billing and ticketing and is cheap.  I think you can get a hosted 
>>>> solution if you don't want to install it.  
>>>> 
>>>> Craig schmaderer
>>>> Skywave Wireless, Inc.
>>>> 
>>>> 
>>>> 
>>>> 
>>>> On Fri, Dec 4, 2015 at 7:41 AM -0800, "Brett A Mansfield" 
>>>> <[email protected] <mailto:[email protected]>> wrote:
>>>> 
>>>> Here is what I've always said about quality, cheap and fast.
>>>>  
>>>> You can only pick two. You will never have all three.
>>>>  
>>>> For this I need fast and quality. Cheap is relative in this case. I don't 
>>>> have a lot of customers so the $200/mo min that visp requires is about 
>>>> $100-150 too much for me. I'm fine with a reasonable one time fee, but it 
>>>> must be reasonable.
>>>>  
>>>> I used to use waveapps to just invoice and then customers could pay using 
>>>> the invoice. But if they didn't get the email or lost it, they couldn't 
>>>> pay their bill.
>>>>  
>>>> I appreciate everyone's input on this. I think I'm going with platypus and 
>>>> pay someone to set it up.
>>>>  
>>>> I like powercode, I just cannot justify the initial cost for my small size 
>>>> operation. 
>>>> 
>>>> Thank you,
>>>> Brett A Mansfield
>>>> 
>>>> On Dec 4, 2015, at 7:47 AM, Chris Fabien <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> 
>>>> Good, cheap,  and fast? You know what they say about that.
>>>> 
>>>> We are reasonably happy with Powercode. Few gripes but it has never double 
>>>> or triple charged our customers.
>>>> 
>>>> On Dec 4, 2015 1:35 AM, "Brett A Mansfield" <[email protected] 
>>>> <mailto:[email protected]>> wrote:
>>>> I'm looking for a good billing solution that is cheap and I can have up in 
>>>> running immediately.
>>>> 
>>>> I've had far too many issues with my current billing system.
>>>> 
>>>> I need something turnkey and cheap. My WISP is a fairly small operation.
>>>> 
>>>> I am not willing to pay per sub, especially if there is a minimum like 
>>>> visp. I don't want to buy any new hardware. I looked at platypus, but it 
>>>> cannot be deployed easily or quickly. I looked at powercode, but I don't 
>>>> want to buy any new hardware.
>>>> 
>>>> Is there anything out there that might fit my needs? Or should I just go 
>>>> back to manual invoicing with quickbooks?
>>>> 
>>>> Thank you,
>>>> Brett A Mansfield
>>>> 
>>>> 
>>>> -- 
>>>> Simon Westlake
>>>> Skype: Simon_Sonar
>>>> Email: [email protected] <mailto:[email protected]>
>>>> Phone: (702) 447-1247 <tel:%28702%29%20447-1247>
>>>> ---------------------------
>>>> Sonar Software Inc
>>>> The next generation of ISP billing and OSS
>>>> https://sonar.software <https://sonar.software/>
>>>> 
>>>>  
>>>>  
>>> 
>>> -- 
>>> Simon Westlake
>>> Skype: Simon_Sonar
>>> Email: [email protected] <mailto:[email protected]>
>>> Phone: (702) 447-1247 <tel:%28702%29%20447-1247>
>>> ---------------------------
>>> Sonar Software Inc
>>> The next generation of ISP billing and OSS
>>> https://sonar.software <https://sonar.software/>
>>> 
>>>  
>>> -- 
>>> Philip J. Rankin
>>> Wireless Telecommunications Services
>>> PO Box 24
>>> Pittsburg, KS  66762
>>>  
>>>  
>>> 
>>> 
>> 

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