Classify what gets the red light treatment. (Giggity) Then you can use PagerDuty to make it sms/call with their API, or literally a Pi and a red light on the wall, or simply an email.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Aug 1, 2016 at 9:53 AM, David <[email protected]> wrote: > This is where we are now.. > I had to get over some Chemically induced pneumonia first before I could > get back to it again so Ive been busy doing some automation reporting. > I need to get some more of Forrests Site monitors and some AC current > transducers for watching the lighting systems on a few more of our towers. > Thank goodness for cacti for consolidating all this stuff and loganalyzer. > > What I need now is to get an alarm system in my office or a big red light > that comes on when a critical alarm hits on these reports. > > > > > On 07/31/2016 10:22 AM, Lewis Bergman wrote: > > Lots of good points here. I think when I sold mine bandwidth was about 8% > of my total expense. Finally the last 3 yeasts we established a regular > test cycle for batteriesalong with writing the install date and last test > date. Really helps with outages. > I can't say how many timesan outage occurred and when I would dig deeper > the answer was "you were putting so much pressure on us to deploy i didn't > document or write up the monitoring." I had to start inspecting and testing > the sites myself,which is really what I should have been doing all along. > > On Sun, Jul 31, 2016, 10:09 AM Ken Hohhof < <[email protected]> > [email protected]> wrote: > >> Or lacks economies of scale. >> >> I was reading about Oracle buying NetSuite, and it mentioned that after >> Oracle bought PeopleSoft, they fired 5000 employees. >> >> Profits = revenues – expenses >> >> We tend to assume that if we take care of the top line, the bottom line >> will take care of itself. I’m not arguing against that, just saying some >> of the big guys seem to find it easier to cut expenses. >> >> It doesn’t help that whenever someone “explains” the ISP business model, >> they simplify it to bandwidth costs a penny a gigabit, and everything else >> is profit. So people don’t think about things like batteries at tower >> sites. And it certainly is easier for big wired ISPs who can cherry pick >> their territories so they don’t have remote sites feeding 20 subscribers. >> It makes GPON sound attractive, put all the electronics in a nice building >> in town, and run passive fiber to the customers. >> >> In fairness, mobile carriers have remote cellsites which pretty much all >> have generators. >> >> The sin I’m most guilty of is putting battery backup at a site and then >> not implementing remote monitoring and alarming, so I don’t find out that I >> have to take out a portable generator until the site has been running on >> batteries for a day and they’ve run down. The other thing with batteries >> is you’ll go 3 years without a power outage and then finally you have one >> and you didn’t replace the batteries and they fail. So it’s necessary to >> regularly test the batteries or else replace them on a schedule. >> >> >> *From:* CBB - Jay Fuller <[email protected]> >> *Sent:* Sunday, July 31, 2016 9:50 AM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] whine whine whine whine >> >> a smaller company certainly has a smaller budget.... >> >> >> ----- Original Message ----- >> *From:* Ken Hohhof <[email protected]> >> *To:* <[email protected]>[email protected] >> *Sent:* Sunday, July 31, 2016 8:54 AM >> *Subject:* Re: [AFMUG] whine whine whine whine >> >> The secret is to not let it bother you, or create systems and hire people >> that just ignore customer complaints. At least that’s what some big ISPs >> with no competition do. (Frontier, Centurylink) I compare them to slum >> landlords who buy distressed properties and don’t spend a lot of money >> fixing them up or doing maintenance. If people don’t like it, evict them >> and somebody else will take their place. The churn costs less than fixing >> and upgrading the infrastructure, and ignoring the whining customers >> doesn’t cost anything if it’s part of your plan and you don’t lose sleep >> over it. If you’re really clever, you build government subsidies into your >> business plan. >> >> It’s like if you sell your WISP to a big company, you probably imagine >> they will implement all the upgrades you couldn’t afford or didn’t get >> around to. Probably not. Once you stop losing sleep over customers saying >> bad things about you on Facebook, you spend only enough to keep the churn >> down to a tolerable percentage, the point where the cost of acquiring >> replacement customers starts to exceed what it would cost to fix the >> network. Even with competition, inertia is a powerful force. Some people >> will whine but not leave. >> >> >> *From:* CBB - Jay Fuller <[email protected]> >> *Sent:* Saturday, July 30, 2016 6:19 PM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] whine whine whine whine >> >> >> hahaha - that requires money! i have to pay for my mafia... >> >> >> ----- Original Message ----- >> *From:* Colin Stanners <[email protected]> >> *To:* <[email protected]>[email protected] >> *Sent:* Saturday, July 30, 2016 6:11 PM >> *Subject:* Re: [AFMUG] whine whine whine whine >> >> >> That's the fun of running an Internet provider, which a lot of people >> consider an "essential utility" these days. All you can do is add >> redundancy through more towers and more UPS capacity. >> On Jul 30, 2016 5:30 PM, "CBB - Jay Fuller" < <[email protected]> >> [email protected]> wrote: >> >>> >>> so i lost tower "b" yesterday during a storm. not a bad loss, >>> actually. water in a cable shorted out a power supply. >>> just happened to be the one backhaul link in. i got it fixed about 2 pm? >>> >>> this morning about 11 am another round of storms took out the main tower >>> - tower "A " - power outage, i assume. haven't been down there yet. >>> (ok, it's four hours later, its probably not just a power outage) >>> >>> now i'm getting calls from customers on "B" that they haven't had >>> service in days. I guess not, if they didn't use it from 3 pm yesterday >>> until 11 this morning.....uggh.... >>> >>> correction - i don't take calls on weekends. but they know me on >>> facebook.... >>> >>> >>> >>> >> >
