Long as they know the red light means it's work time!
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Aug 1, 2016 at 10:15 AM, David <[email protected]> wrote: > Ah yeah forgot about the Pi Ive been using audrino for my hobby projects. > I need to get one and give it a try. > Ill have to get one at my home to.. Im sure that will drive the family > nuts LOL > > > On 08/01/2016 08:59 AM, Josh Luthman wrote: > > Classify what gets the red light treatment. (Giggity) > > Then you can use PagerDuty to make it sms/call with their API, or > literally a Pi and a red light on the wall, or simply an email. > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Mon, Aug 1, 2016 at 9:53 AM, David <[email protected]> wrote: > >> This is where we are now.. >> I had to get over some Chemically induced pneumonia first before I could >> get back to it again so Ive been busy doing some automation reporting. >> I need to get some more of Forrests Site monitors and some AC current >> transducers for watching the lighting systems on a few more of our towers. >> Thank goodness for cacti for consolidating all this stuff and >> loganalyzer. >> >> What I need now is to get an alarm system in my office or a big red light >> that comes on when a critical alarm hits on these reports. >> >> >> >> >> On 07/31/2016 10:22 AM, Lewis Bergman wrote: >> >> Lots of good points here. I think when I sold mine bandwidth was about 8% >> of my total expense. Finally the last 3 yeasts we established a regular >> test cycle for batteriesalong with writing the install date and last test >> date. Really helps with outages. >> I can't say how many timesan outage occurred and when I would dig deeper >> the answer was "you were putting so much pressure on us to deploy i didn't >> document or write up the monitoring." I had to start inspecting and testing >> the sites myself,which is really what I should have been doing all along. >> >> On Sun, Jul 31, 2016, 10:09 AM Ken Hohhof <[email protected]> wrote: >> >>> Or lacks economies of scale. >>> >>> I was reading about Oracle buying NetSuite, and it mentioned that after >>> Oracle bought PeopleSoft, they fired 5000 employees. >>> >>> Profits = revenues – expenses >>> >>> We tend to assume that if we take care of the top line, the bottom line >>> will take care of itself. I’m not arguing against that, just saying some >>> of the big guys seem to find it easier to cut expenses. >>> >>> It doesn’t help that whenever someone “explains” the ISP business model, >>> they simplify it to bandwidth costs a penny a gigabit, and everything else >>> is profit. So people don’t think about things like batteries at tower >>> sites. And it certainly is easier for big wired ISPs who can cherry pick >>> their territories so they don’t have remote sites feeding 20 subscribers. >>> It makes GPON sound attractive, put all the electronics in a nice building >>> in town, and run passive fiber to the customers. >>> >>> In fairness, mobile carriers have remote cellsites which pretty much all >>> have generators. >>> >>> The sin I’m most guilty of is putting battery backup at a site and then >>> not implementing remote monitoring and alarming, so I don’t find out that I >>> have to take out a portable generator until the site has been running on >>> batteries for a day and they’ve run down. The other thing with batteries >>> is you’ll go 3 years without a power outage and then finally you have one >>> and you didn’t replace the batteries and they fail. So it’s necessary to >>> regularly test the batteries or else replace them on a schedule. >>> >>> >>> *From:* CBB - Jay Fuller <[email protected]> >>> *Sent:* Sunday, July 31, 2016 9:50 AM >>> *To:* <[email protected]>[email protected] >>> *Subject:* Re: [AFMUG] whine whine whine whine >>> >>> a smaller company certainly has a smaller budget.... >>> >>> >>> ----- Original Message ----- >>> *From:* Ken Hohhof <[email protected]> >>> *To:* [email protected] >>> *Sent:* Sunday, July 31, 2016 8:54 AM >>> *Subject:* Re: [AFMUG] whine whine whine whine >>> >>> The secret is to not let it bother you, or create systems and hire >>> people that just ignore customer complaints. At least that’s what some big >>> ISPs with no competition do. (Frontier, Centurylink) I compare them to >>> slum landlords who buy distressed properties and don’t spend a lot of money >>> fixing them up or doing maintenance. If people don’t like it, evict them >>> and somebody else will take their place. The churn costs less than fixing >>> and upgrading the infrastructure, and ignoring the whining customers >>> doesn’t cost anything if it’s part of your plan and you don’t lose sleep >>> over it. If you’re really clever, you build government subsidies into your >>> business plan. >>> >>> It’s like if you sell your WISP to a big company, you probably imagine >>> they will implement all the upgrades you couldn’t afford or didn’t get >>> around to. Probably not. Once you stop losing sleep over customers saying >>> bad things about you on Facebook, you spend only enough to keep the churn >>> down to a tolerable percentage, the point where the cost of acquiring >>> replacement customers starts to exceed what it would cost to fix the >>> network. Even with competition, inertia is a powerful force. Some people >>> will whine but not leave. >>> >>> >>> *From:* CBB - Jay Fuller <[email protected]> >>> *Sent:* Saturday, July 30, 2016 6:19 PM >>> *To:* <[email protected]>[email protected] >>> *Subject:* Re: [AFMUG] whine whine whine whine >>> >>> >>> hahaha - that requires money! i have to pay for my mafia... >>> >>> >>> ----- Original Message ----- >>> *From:* Colin Stanners <[email protected]> >>> *To:* [email protected] >>> *Sent:* Saturday, July 30, 2016 6:11 PM >>> *Subject:* Re: [AFMUG] whine whine whine whine >>> >>> >>> That's the fun of running an Internet provider, which a lot of people >>> consider an "essential utility" these days. All you can do is add >>> redundancy through more towers and more UPS capacity. >>> On Jul 30, 2016 5:30 PM, "CBB - Jay Fuller" < >>> <[email protected]>[email protected]> wrote: >>> >>>> >>>> so i lost tower "b" yesterday during a storm. not a bad loss, >>>> actually. water in a cable shorted out a power supply. >>>> just happened to be the one backhaul link in. i got it fixed about 2 >>>> pm? >>>> >>>> this morning about 11 am another round of storms took out the main >>>> tower - tower "A " - power outage, i assume. haven't been down there >>>> yet. (ok, it's four hours later, its probably not just a power outage) >>>> >>>> now i'm getting calls from customers on "B" that they haven't had >>>> service in days. I guess not, if they didn't use it from 3 pm yesterday >>>> until 11 this morning.....uggh.... >>>> >>>> correction - i don't take calls on weekends. but they know me on >>>> facebook.... >>>> >>>> >>>> >>>> >>> >> > >
