Most of the time it comes back as a CDN, so you still don’t know who hired the 
CDN.  Or something like AWS, and you still don’t know.  The exceptions perhaps 
are Apple, Google/Youtube, and some Netflix.


From: That One Guy /sarcasm 
Sent: Thursday, September 15, 2016 8:44 PM
To: [email protected] 
Subject: Re: [AFMUG] documenting customer usage

"Torch their IP. 
Find the IP that is sending them lots of data.
Punch that IP into bgp.he.net
It will tell you who is sending the data and that normally can give them a 
hint."

A. Is there a torch tool for long term monitoring, it seems real time to me" 
B, explain the HE thing, I have never seen anything in the looking glass that 
will tell me what our customers are soing, but then again I just learned how to 
read the routes

On Thu, Sep 15, 2016 at 8:38 PM, Jim Bouse [Brazos WiFi] <[email protected]> 
wrote:

  Torch their IP.
  Find the IP that is sending them lots of data.
  Punch that IP into bgp.he.net
  It will tell you who is sending the data and that normally can give them a 
hint.



  Jim Bouse

  Owner

  Brazos WiFi

  979-985-5912

  [email protected]



  -------- Original message --------
  From: That One Guy /sarcasm <[email protected]> 
  Date: 9/15/16 8:36 PM (GMT-06:00) 
  To: [email protected] 
  Subject: [AFMUG] documenting customer usage 


  so we got this:
  "Can yotu help us somehow figure out what is using all of our data? We have 
looked at the daily usage and can not figure it out. There are days that we 
have been gone for several hours and the usage is VERY high. Then days we are 
home have been extremely low. We are at a loss; can you help us or recommend 
someone who can. Is there a way to break this down hourly? Thanks!
  --"


  this is the one in ten request, the other 9 are normally "we didnt do this 
you people are lying,we never use the internet, our kids follow rules, youre 
cheating us" in a real catty voice


  screw those 9 douches, its usually one of the spouses porn affliction, the 
kids game console. or the fact they leave 5 units running in the house with 
netflix on autoplay, if theyre not illegally torrenting some shit.


  but, there is the one, who arent cocks, they genuinely want to know. We arent 
providing them a router, so monitoring from there directly is out

  we just recently moved DNS to us (huge value I have already found) So whats 
the best way (to the account, not the individual machine) to track this down, 
in our environment, We have mikrotik 1100ahx2 from to AP to the edge, and for 
the firs time, I actually want to set up a tool to help the 10 percent and if 
you guys who know more than me can spit out a script to drop in to monitor this 
customer I can pretend I have value within th company. .



  If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.




-- 

If you only see yourself as part of the team but you don't see your team as 
part of yourself you have already failed as part of the team.

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