They want to know specifically what device/IP address/MAC address on their LAN is moving a lot of traffic (like a kid's gaming PC with Steam, or an XboxOne, or whatever)? I would suggest some sort of home router that can do per device cumulative accounting like this. The $50 ubnt edgerouter has this in its GUI, I believe. Or the $99 one.
On Thu, Sep 15, 2016 at 6:36 PM, That One Guy /sarcasm < thatoneguyst...@gmail.com> wrote: > > so we got this: > "Can yotu help us somehow figure out what is using all of our data? We > have looked at the daily usage and can not figure it out. There are days > that we have been gone for several hours and the usage is VERY high. Then > days we are home have been extremely low. We are at a loss; can you help us > or recommend someone who can. Is there a way to break this down hourly? > Thanks! > --" > > > this is the one in ten request, the other 9 are normally "we didnt do this > you people are lying,we never use the internet, our kids follow rules, > youre cheating us" in a real catty voice > > > screw those 9 douches, its usually one of the spouses porn affliction, the > kids game console. or the fact they leave 5 units running in the house with > netflix on autoplay, if theyre not illegally torrenting some shit. > > > but, there is the one, who arent cocks, they genuinely want to know. We > arent providing them a router, so monitoring from there directly is out > > we just recently moved DNS to us (huge value I have already found) So > whats the best way (to the account, not the individual machine) to track > this down, in our environment, We have mikrotik 1100ahx2 from to AP to the > edge, and for the firs time, I actually want to set up a tool to help the > 10 percent and if you guys who know more than me can spit out a script to > drop in to monitor this customer I can pretend I have value within th > company. . > > > > If you only see yourself as part of the team but you don't see your team > as part of yourself you have already failed as part of the team. >