Hard to know what these people need except to ask them. Usually there are agencies who find them temporary housing. We tend to assume people have insurance, that will be bad if they don’t.
As far as the repeaters, were they on structures that burned down, and do you need to re-establish those repeaters to serve other areas? Were you bartering free Internet for rooftop use? If they are elsewhere in temporary housing while they rebuild, they aren’t using that free Internet, maybe restructure the deal to pay them rent so you can put a temporary tower on their land? From: Af [mailto:af-boun...@afmug.com] On Behalf Of Chuck McCown Sent: Saturday, October 15, 2016 10:25 AM To: email@example.com Subject: Re: [AFMUG] hardest thing I've had to do with this biz... ! From: That One Guy /sarcasm Sent: Friday, October 14, 2016 9:15 PM To: firstname.lastname@example.org <mailto:email@example.com> Subject: Re: [AFMUG] hardest thing I've had to do with this biz... To be honest, it could be helpful. After a disaster until there is something that sets in in a controlled manner it's pandemonium. Normalcy, even others, puts the future back on the horizon. The scope of a major loss can be overwhelming. And not to be the dickbag, but this is a potential pr goldmine, it's not pretty, but it's a shame to ever let a good tragedy go to waste. Move in, prioritize getting some temporary communications back in order, maybe even pair up with a list vendor to donate some ruckus (dan?) Make sure your guys throw a cooler full of gatorades in the truck to put on the curb for work crews. Donate some company shirts to the folks to destroy why they sift through the rubble that was their dreams, a few bundles of work gloves. Give your crews some leverage to step away and lend a hand, maybe throw a couple extra hands on your crew so you don't lose work time getting yourself back in order. The marketing thing I read once set a 16 to one ratio, they say one bad review or disgruntled customers takes 16 happy ones to offset. Being part of a disaster recovery can really give you some leverage on that ratio.......or you could do it all solely because contrary to the vitriol I spit out, humanity is actually inherently good On Oct 14, 2016 8:42 PM, "George Skorup" <geo...@cbcast.com <mailto:geo...@cbcast.com> > wrote: If someone started a fire that they couldn't control and it burned down my house, they're gonna get shot. You either pay for your mistake, in full, or hope you end up in prison before I can get to you. I don't even want free shit, just fix what you broke. But that's just me. On 10/14/2016 8:28 PM, Robert wrote: Hopefully... Turns out the prescribed burn was a UNR/NDF project and some have talked about soverign immunity.. Hopefully not... I have one customer that lost everything and I'm pretty sure they have no insurance.. On 10/14/16 5:35 PM, Chuck McCown wrote: We had a whole neighborhood burned to the ground earlier this summer. All mobile/manufactured homes. Some with zero insurance. At least your folks will have a claim against whoever was doing the burn. -----Original Message----- From: Robert Andrews Sent: Friday, October 14, 2016 6:13 PM To: firstname.lastname@example.org <mailto:email@example.com> Subject: [AFMUG] hardest thing I've had to do with this biz... Today in Reno a prescribed burn that was supposed to be out two days ago blew up and took out 19 homes. A large number of them were customers including two repeater locations. How do I go to the people who lost their homes and ask to rebuild the repeaters on the ashes? Sometimes this job really sucks... Robert