Yeah so true…

Now anytime someone says they have an “Android box” people think of pirated TV 
using Kodi ….

> On Oct 15, 2016, at 2:09 PM, Joe Novak <jno...@lrcomm.com> wrote:
> 
> It makes me sad that Kodi got associated with all of the nonsense. It's a 
> beautiful media center front end. I actually just got a 'NexBox' in that runs 
> android, outputs 4K, which I can't do with my current media center setup. 
> I've been excited to play around with it. 
> 
> 
> 
> On Sat, Oct 15, 2016 at 1:05 PM, Ken Hohhof <af...@kwisp.com 
> <mailto:af...@kwisp.com>> wrote:
> And the people with the Kodi boxes, usually the people who barely know how to 
> use a computer, are they answering ads in the back of magazines or something? 
>  They seem to expect something like the analog TV converter boxes, you plug 
> it in and get free live TV.  Must be legal because I bought a box.  And for 
> tech support, call your ISP.
> 
>  
> 
>   <>
> From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On 
> Behalf Of That One Guy /sarcasm
> Sent: Saturday, October 15, 2016 12:54 PM
> 
> 
> To: af@afmug.com <mailto:af@afmug.com>
> Subject: Re: [AFMUG] "buffering"
> 
>  
> 
> Don't forget these rooted amazon firesticks are dominating right now. I won't 
> offer any support for any issue unless it's a vanilla stick. These things are 
> blatantly illegal like the black box descramblers for satellite days.
> 
> People are dropping malicious operating systems in the middle of their 
> trusted network left and right for "free" tv. God only knows what iot bot net 
> activity is also causing their xhamster buffering
> 
>  
> 
> On Oct 15, 2016 12:48 PM, "Chuck McCown" <ch...@wbmfg.com 
> <mailto:ch...@wbmfg.com>> wrote:
> 
> I read the word “Netflix” and my brain received “Netscape”. Talk about a 
> confusing moment...
> 
>  
> 
> From: CBB - Jay Fuller
> 
> Sent: Saturday, October 15, 2016 11:33 AM
> 
> To: af@afmug.com <mailto:af@afmug.com>
> Subject: Re: [AFMUG] "buffering"
> 
>  
> 
>  
> 
> I have a smart tv that works fine but won't update.  It is an earlier Netflix 
> interface but I actually like it better than the modern interface.....
> 
>  
> 
> Sent from my Verizon 4G LTE Smartphone
> 
>  
> 
> ----- Reply message -----
> From: "Ken Hohhof" <af...@kwisp.com <mailto:af...@kwisp.com>>
> To: <af@afmug.com <mailto:af@afmug.com>>
> Subject: [AFMUG] "buffering"
> Date: Sat, Oct 15, 2016 12:10 PM
> 
>  
> 
> In your experience, does it help if the customer goes through the procedure 
> to update the app on the smart TV?
> 
>  
> 
> Most of the smart TVs we run into seem to be Samsung.  I know a lot of the 
> early ones also didn’t seem to play well with certain WiFi routers.
> 
>  
> 
>  
> 
>  <> 
> 
> From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On 
> Behalf Of Joe Novak
> Sent: Saturday, October 15, 2016 11:59 AM
> To: af@afmug.com <mailto:af@afmug.com>
> Subject: Re: [AFMUG] "buffering"
> 
>  
> 
> In a lot of the early smart TVs - even some of the new ones - the netflix 
> 'smart' modulation did not work well if at all. The Roku's and streaming 
> boxes usually have perfect support for it. Hulu seems to do good too. Direct 
> TV has shit poor bandwidth management, and poor peering as far as we could 
> tell.
> 
>  
> 
> On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <af...@kwisp.com 
> <mailto:af...@kwisp.com>> wrote:
> 
> The most recent customer I think I’ve gotten to clarify the video is actually 
> stopping and starting.  Previously he was saying it took a long time to 
> buffer but was fine once the picture appeared.  That’s what got me to 
> thinking the latest complaint was impatience with how long it took before the 
> video started playing, not problems while it was playing.  The next challenge 
> is to find out what streaming service he is using, people tend to call them 
> all “Netflix”.  But I rarely hear about Netflix stopping to buffer because 
> Netflix can switch stream rates on the fly, if it’s actually Netflix and it 
> is stopping and starting, in my experience it’s usually something other than 
> just slow Internet.  Like WiFi dropping out, or packet loss, or a Windows 10 
> download overloading the connection.
> 
>  
> 
> We have transitioned to the point where people sit down in front of their 
> “smart TV” and expect to watch TV, who knows what streaming service, but 
> there is only one answer if it doesn’t work like old fashioned TV – your 
> Internet is too slow.  I had a customer call because she couldn’t watch an 
> online class on her computer which was telling her “you  are  not connected 
> to a network”, and there was an airplane symbol in the lower right.  Tech 
> support for the online college told her that meant her Internet was too slow. 
>  I was tempted to tell her the airplane symbol actually meant her Internet 
> was really fast (it’s flying), otherwise it would show a car or a turtle.
> 
>  
> 
>   <>
> From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On 
> Behalf Of Chuck McCown
> Sent: Saturday, October 15, 2016 10:29 AM
> To: af@afmug.com <mailto:af@afmug.com>
> Subject: Re: [AFMUG] "buffering"
> 
>  
> 
> I presume the circle thing is spinning when people say buffering. 
> 
>  
> 
> From: Ken Hohhof
> 
> Sent: Friday, October 14, 2016 8:34 PM
> 
> To: af@afmug.com <mailto:af@afmug.com>
> Subject: Re: [AFMUG] "buffering"
> 
>  
> 
> But that’s not what I’m talking about.  I’m wondering if when a customer 
> talks about “buffering”, he really means having to wait for the video to 
> start playing.
> 
>  
> 
> And maybe I’m confused because I assume everyone is using Netflix.  And I’m 
> pretty sure Netflix starts the stream at a low quality so it starts quickly, 
> and then ramps up the quality as the buffer fills, since their technology 
> allows changing the stream quality on the fly.  Other services like maybe 
> Hulu and Amazon Prime may behave differently.
> 
>  
> 
> Also with my default assumption that people are using Netflix, I don’t expect 
> rebuffering because it’s been years since Netflix needed to stop and rebuffer 
> at a lower stream rate, I think they do that pretty seamlessly now.
> 
>  
> 
>  
> 
> From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On 
> Behalf Of Mathew Howard
> Sent: Friday, October 14, 2016 9:09 PM
> To: af <af@afmug.com <mailto:af@afmug.com>>
> Subject: Re: [AFMUG] "buffering"
> 
>  
> 
> Well, people certainly want connections that support multiple streams. Paying 
> for it, I'm not so sure about... at least around these parts.
> 
>  
> 
> On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke <eric.kuh...@gmail.com 
> <mailto:eric.kuh...@gmail.com>> wrote:
> 
> Have you ever seen a 1080p youtube video load on a 1GbE active-E FTTH ISP 
> that has direct peering with Google from a router 2.5ms upstream?  It's a 
> beautiful thing.
> 
> People will absolutely pay for connections that support multiple streams, 
> take a typical family of 4 or 5 people with kids that want to watch videos on 
> tablets simultaneously...
> 
>  
> 
> On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof <af...@kwisp.com 
> <mailto:af...@kwisp.com>> wrote:
> 
> When people say their video is “buffering”, I assume they mean re-buffering, 
> where the video stops and starts.
> 
>  
> 
> I’m starting to  wonder if some people are referring to the delay before the 
> video starts playing.  Is this a thing?  And do people pay for faster 
> Internet just to make the video start faster, like cut 15-20 seconds down to 
> 5 or 10 seconds?
> 
>  
> 
>  
> 
>  
> 
> 

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