It makes me sad that Kodi got associated with all of the nonsense. It's a
beautiful media center front end. I actually just got a 'NexBox' in that
runs android, outputs 4K, which I can't do with my current media center
setup. I've been excited to play around with it.



On Sat, Oct 15, 2016 at 1:05 PM, Ken Hohhof <af...@kwisp.com> wrote:

> And the people with the Kodi boxes, usually the people who barely know how
> to use a computer, are they answering ads in the back of magazines or
> something?  They seem to expect something like the analog TV converter
> boxes, you plug it in and get free live TV.  Must be legal because I bought
> a box.  And for tech support, call your ISP.
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *That One Guy
> /sarcasm
> *Sent:* Saturday, October 15, 2016 12:54 PM
>
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] "buffering"
>
>
>
> Don't forget these rooted amazon firesticks are dominating right now. I
> won't offer any support for any issue unless it's a vanilla stick. These
> things are blatantly illegal like the black box descramblers for satellite
> days.
>
> People are dropping malicious operating systems in the middle of their
> trusted network left and right for "free" tv. God only knows what iot bot
> net activity is also causing their xhamster buffering
>
>
>
> On Oct 15, 2016 12:48 PM, "Chuck McCown" <ch...@wbmfg.com> wrote:
>
> I read the word “Netflix” and my brain received “Netscape”. Talk about a
> confusing moment...
>
>
>
> *From:* CBB - Jay Fuller
>
> *Sent:* Saturday, October 15, 2016 11:33 AM
>
> *To:* af@afmug.com
>
> *Subject:* Re: [AFMUG] "buffering"
>
>
>
>
>
> I have a smart tv that works fine but won't update.  It is an earlier
> Netflix interface but I actually like it better than the modern
> interface.....
>
>
>
> Sent from my Verizon 4G LTE Smartphone
>
>
>
> ----- Reply message -----
> From: "Ken Hohhof" <af...@kwisp.com>
> To: <af@afmug.com>
> Subject: [AFMUG] "buffering"
> Date: Sat, Oct 15, 2016 12:10 PM
>
>
>
> In your experience, does it help if the customer goes through the
> procedure to update the app on the smart TV?
>
>
>
> Most of the smart TVs we run into seem to be Samsung.  I know a lot of the
> early ones also didn’t seem to play well with certain WiFi routers.
>
>
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Joe Novak
> *Sent:* Saturday, October 15, 2016 11:59 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] "buffering"
>
>
>
> In a lot of the early smart TVs - even some of the new ones - the netflix
> 'smart' modulation did not work well if at all. The Roku's and streaming
> boxes usually have perfect support for it. Hulu seems to do good too.
> Direct TV has shit poor bandwidth management, and poor peering as far as we
> could tell.
>
>
>
> On Sat, Oct 15, 2016 at 11:52 AM, Ken Hohhof <af...@kwisp.com> wrote:
>
> The most recent customer I think I’ve gotten to clarify the video is
> actually stopping and starting.  Previously he was saying it took a long
> time to buffer but was fine once the picture appeared.  That’s what got me
> to thinking the latest complaint was impatience with how long it took
> before the video started playing, not problems while it was playing.  The
> next challenge is to find out what streaming service he is using, people
> tend to call them all “Netflix”.  But I rarely hear about Netflix stopping
> to buffer because Netflix can switch stream rates on the fly, if it’s
> actually Netflix and it is stopping and starting, in my experience it’s
> usually something other than just slow Internet.  Like WiFi dropping out,
> or packet loss, or a Windows 10 download overloading the connection.
>
>
>
> We have transitioned to the point where people sit down in front of their
> “smart TV” and expect to watch TV, who knows what streaming service, but
> there is only one answer if it doesn’t work like old fashioned TV – your
> Internet is too slow.  I had a customer call because she couldn’t watch an
> online class on her computer which was telling her “you  are  not connected
> to a network”, and there was an airplane symbol in the lower right.  Tech
> support for the online college told her that meant her Internet was too
> slow.  I was tempted to tell her the airplane symbol actually meant her
> Internet was really fast (it’s flying), otherwise it would show a car or a
> turtle.
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On
> Behalf Of *Chuck McCown
> *Sent:* Saturday, October 15, 2016 10:29 AM
> *To:* af@afmug.com
> *Subject:* Re: [AFMUG] "buffering"
>
>
>
> I presume the circle thing is spinning when people say buffering.
>
>
>
> *From:* Ken Hohhof
>
> *Sent:* Friday, October 14, 2016 8:34 PM
>
> *To:* af@afmug.com
>
> *Subject:* Re: [AFMUG] "buffering"
>
>
>
> But that’s not what I’m talking about.  I’m wondering if when a customer
> talks about “buffering”, he really means having to wait for the video to
> start playing.
>
>
>
> And maybe I’m confused because I assume everyone is using Netflix.  And
> I’m pretty sure Netflix starts the stream at a low quality so it starts
> quickly, and then ramps up the quality as the buffer fills, since their
> technology allows changing the stream quality on the fly.  Other services
> like maybe Hulu and Amazon Prime may behave differently.
>
>
>
> Also with my default assumption that people are using Netflix, I don’t
> expect rebuffering because it’s been years since Netflix needed to stop and
> rebuffer at a lower stream rate, I think they do that pretty seamlessly now.
>
>
>
>
>
> *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On
> Behalf Of *Mathew Howard
> *Sent:* Friday, October 14, 2016 9:09 PM
> *To:* af <af@afmug.com>
> *Subject:* Re: [AFMUG] "buffering"
>
>
>
> Well, people certainly want connections that support multiple streams.
> Paying for it, I'm not so sure about... at least around these parts.
>
>
>
> On Fri, Oct 14, 2016 at 8:52 PM, Eric Kuhnke <eric.kuh...@gmail.com>
> wrote:
>
> Have you ever seen a 1080p youtube video load on a 1GbE active-E FTTH ISP
> that has direct peering with Google from a router 2.5ms upstream?  It's a
> beautiful thing.
>
> People will absolutely pay for connections that support multiple streams,
> take a typical family of 4 or 5 people with kids that want to watch videos
> on tablets simultaneously...
>
>
>
> On Fri, Oct 14, 2016 at 6:49 PM, Ken Hohhof <af...@kwisp.com> wrote:
>
> When people say their video is “buffering”, I assume they mean
> re-buffering, where the video stops and starts.
>
>
>
> I’m starting to  wonder if some people are referring to the delay before
> the video starts playing.  Is this a thing?  And do people pay for faster
> Internet just to make the video start faster, like cut 15-20 seconds down
> to 5 or 10 seconds?
>
>
>
>
>
>
>
>

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