It does the PM stuff...it's just a learned method on their system. I'm actually very happy with the initials of this product, it texts the customers when the installer/tech is on the way, it tells them who to expect with a picture. They are able to communicate and see where the tech is and how long it will take him to get there... While not a billing solution/system at all by any means, it has some nice features.
Regards, Chuck On Thu, Dec 15, 2016 at 3:44 PM, Simon Westlake <[email protected]> wrote: > No, I dug into a few of the field management products when I built the > scheduling system in Sonar, but I haven't seen this one before. Doesn't > look like it would do the project management stuff, but it looks pretty > good from the website. > > On 12/15/2016 2:40 PM, Chuck Hogg wrote: > > Have you looked at HouseCall Pro? We're going to deploy it on our next > project. > > Regards, > Chuck > > On Wed, Dec 14, 2016 at 12:45 PM, Simon Westlake <[email protected]> > wrote: > >> The customer can be assigned to tasks, but you have to invite them to the >> project. They don't have to 'join' the dapulse team, they just join a >> specific project that you have explicitly invited them to. They can provide >> most updates via email if you prefer doing it that way, once they are >> connected to the project. >> >> >> On 12/14/2016 11:41 AM, Sterling Jacobson wrote: >> >> I’ve been looking at dapulse and it looks great so that is a good >> endorsement. >> >> >> >> Some day I’ll have cost justification to move from Plat to Sonar, cause I >> really like the look of what you are doing. >> >> >> >> The only thing I see as lacking with dapulse is the ability to cue in the >> customer attributed to the task without having them join the system. >> >> >> >> I didn’t list that feature, but ideally it would allow the customer >> access to track progress too, and make a new claim for support. >> >> >> >> I had wanted to build my own system/app for this, but why re-invent the >> wheel. >> >> >> >> >> >> *From:* Af [mailto:[email protected] <[email protected]>] *On >> Behalf Of *Simon Westlake >> *Sent:* Wednesday, December 14, 2016 7:58 AM >> *To:* [email protected] >> *Subject:* Re: [AFMUG] Scheduling/work flow >> >> >> >> We went through a number of these to use to track Sonar customer >> onboarding, and after trying a bunch, the one we settled on is >> www.dapulse.com >> >> I don't know if it'd fit your needs precisely, but it does handle well >> setting up projects, assigning responsible parties, and two things that >> made it work well for us is that it's simple to create additional columns >> you want to track (that can be a date, text field, etc), and custom >> statuses for each of those columns, as well as involving outside parties in >> individual projects if needed. >> >> It's reasonably cheap, we've been happy with it so far. >> >> On 12/14/2016 4:37 AM, Paul Stewart wrote: >> >> Those are collaboration tools though … slack/teams etc …. >> >> >> >> I really like Atlassian stuff in general (minus the fact that it runs >> Tomcat/Java under the hood) …. JIRA Core can do that kind of stuff for >> example (workflow automation) >> >> >> >> >> >> On Dec 14, 2016, at 12:57 AM, Stefan Englhardt <[email protected]> >> <[email protected]> wrote: >> >> >> >> Microsoft has announced Teams which will be part of office365. >> >> >> >> -------- Ursprüngliche Nachricht -------- >> >> Von: Sean Heskett <[email protected]> <[email protected]> >> >> Datum: 14.12.16 06:26 (GMT+01:00) >> >> An: [email protected] >> >> Betreff: Re: [AFMUG] Scheduling/work flow >> >> >> >> >> >> >> >> -- >> >> Simon Westlake >> >> Email: [email protected] >> >> Phone: (702) 447-1247 >> >> --------------------------- >> >> Sonar Software Inc >> >> The future of ISP billing and OSS >> >> https://sonar.software >> >> >> -- >> Simon Westlake >> Email: [email protected] >> Phone: (702) 447-1247 >> --------------------------- >> Sonar Software Inc >> The future of ISP billing and OSShttps://sonar.software >> >> > > -- > Simon Westlake > Email: [email protected] > Phone: (702) 447-1247 > --------------------------- > Sonar Software Inc > The future of ISP billing and OSShttps://sonar.software > >
