Re: [AFMUG] Scheduling/work flow

Simon Westlake Thu, 15 Dec 2016 12:44:14 -0800

No, I dug into a few of the field management products when I built thescheduling system in Sonar, but I haven't seen this one before. Doesn'tlook like it would do the project management stuff, but it looks prettygood from the website.


On 12/15/2016 2:40 PM, Chuck Hogg wrote:

Have you looked at HouseCall Pro? We're going to deploy it on ournext project.


Regards,
Chuck

On Wed, Dec 14, 2016 at 12:45 PM, Simon Westlake <simon@sonar.software<mailto:simon@sonar.software>> wrote:


    The customer can be assigned to tasks, but you have to invite them
    to the project. They don't have to 'join' the dapulse team, they
    just join a specific project that you have explicitly invited them
    to. They can provide most updates via email if you prefer doing it
    that way, once they are connected to the project.


    On 12/14/2016 11:41 AM, Sterling Jacobson wrote:


    I’ve been looking at dapulse and it looks great so that is a good
    endorsement.

    Some day I’ll have cost justification to move from Plat to Sonar,
    cause I really like the look of what you are doing.

    The only thing I see as lacking with dapulse is the ability to
    cue in the customer attributed to the task without having them
    join the system.

    I didn’t list that feature, but ideally it would allow the
    customer access to track progress too, and make a new claim for
    support.

    I had wanted to build my own system/app for this, but why
    re-invent the wheel.

    *From:*Af [mailto:af-boun...@afmug.com] *On Behalf Of *Simon Westlake
    *Sent:* Wednesday, December 14, 2016 7:58 AM
    *To:* af@afmug.com <mailto:af@afmug.com>
    *Subject:* Re: [AFMUG] Scheduling/work flow

    We went through a number of these to use to track Sonar customer
    onboarding, and after trying a bunch, the one we settled on is
    www.dapulse.com <http://www.dapulse.com>

    I don't know if it'd fit your needs precisely, but it does handle
    well setting up projects, assigning responsible parties, and two
    things that made it work well for us is that it's simple to
    create additional columns you want to track (that can be a date,
    text field, etc), and custom statuses for each of those columns,
    as well as involving outside parties in individual projects if
    needed.

    It's reasonably cheap, we've been happy with it so far.

    On 12/14/2016 4:37 AM, Paul Stewart wrote:

        Those are collaboration tools though … slack/teams etc ….

        I really like Atlassian stuff in general (minus the fact that it runs 
Tomcat/Java under the hood) …. JIRA Core can do that kind of stuff for example 
(workflow automation)

            On Dec 14, 2016, at 12:57 AM, Stefan Englhardt<s...@genias.net> 
<mailto:s...@genias.net>  wrote:

            Microsoft has announced Teams which will be part of office365.

            -------- Ursprüngliche Nachricht --------

Von: Sean Heskett<af...@zirkel.us> <mailto:af...@zirkel.us>

            Datum: 14.12.16 06:26 (GMT+01:00)

An:af@afmug.com <mailto:af@afmug.com>

            Betreff: Re: [AFMUG] Scheduling/work flow

--Simon Westlake

    Email:simon@sonar.software <mailto:simon@sonar.software>
    Phone:(702) 447-1247 <tel:%28702%29%20447-1247>
    ---------------------------
    Sonar Software Inc
    The future of ISP billing and OSS
    https://sonar.software

--Simon Westlake

    Email:simon@sonar.software <mailto:simon@sonar.software>
    Phone:(702) 447-1247 <tel:%28702%29%20447-1247>
    ---------------------------
    Sonar Software Inc
    The future of ISP billing and OSS
    https://sonar.software


--
Simon Westlake
Email: simon@sonar.software
Phone: (702) 447-1247
---------------------------
Sonar Software Inc
The future of ISP billing and OSS
https://sonar.software

Re: [AFMUG] Scheduling/work flow

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