Have you looked at HouseCall Pro? We're going to deploy it on our next project.
Regards, Chuck On Wed, Dec 14, 2016 at 12:45 PM, Simon Westlake <simon@sonar.software> wrote: > The customer can be assigned to tasks, but you have to invite them to the > project. They don't have to 'join' the dapulse team, they just join a > specific project that you have explicitly invited them to. They can provide > most updates via email if you prefer doing it that way, once they are > connected to the project. > > > On 12/14/2016 11:41 AM, Sterling Jacobson wrote: > > I’ve been looking at dapulse and it looks great so that is a good > endorsement. > > > > Some day I’ll have cost justification to move from Plat to Sonar, cause I > really like the look of what you are doing. > > > > The only thing I see as lacking with dapulse is the ability to cue in the > customer attributed to the task without having them join the system. > > > > I didn’t list that feature, but ideally it would allow the customer access > to track progress too, and make a new claim for support. > > > > I had wanted to build my own system/app for this, but why re-invent the > wheel. > > > > > > *From:* Af [mailto:af-boun...@afmug.com <af-boun...@afmug.com>] *On > Behalf Of *Simon Westlake > *Sent:* Wednesday, December 14, 2016 7:58 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Scheduling/work flow > > > > We went through a number of these to use to track Sonar customer > onboarding, and after trying a bunch, the one we settled on is > www.dapulse.com > > I don't know if it'd fit your needs precisely, but it does handle well > setting up projects, assigning responsible parties, and two things that > made it work well for us is that it's simple to create additional columns > you want to track (that can be a date, text field, etc), and custom > statuses for each of those columns, as well as involving outside parties in > individual projects if needed. > > It's reasonably cheap, we've been happy with it so far. > > On 12/14/2016 4:37 AM, Paul Stewart wrote: > > Those are collaboration tools though … slack/teams etc …. > > > > I really like Atlassian stuff in general (minus the fact that it runs > Tomcat/Java under the hood) …. JIRA Core can do that kind of stuff for > example (workflow automation) > > > > > > On Dec 14, 2016, at 12:57 AM, Stefan Englhardt <s...@genias.net> > <s...@genias.net> wrote: > > > > Microsoft has announced Teams which will be part of office365. > > > > -------- Ursprüngliche Nachricht -------- > > Von: Sean Heskett <af...@zirkel.us> <af...@zirkel.us> > > Datum: 14.12.16 06:26 (GMT+01:00) > > An: af@afmug.com > > Betreff: Re: [AFMUG] Scheduling/work flow > > > > > > > > -- > > Simon Westlake > > Email: simon@sonar.software > > Phone: (702) 447-1247 > > --------------------------- > > Sonar Software Inc > > The future of ISP billing and OSS > > https://sonar.software > > > -- > Simon Westlake > Email: simon@sonar.software > Phone: (702) 447-1247 > --------------------------- > Sonar Software Inc > The future of ISP billing and OSShttps://sonar.software > >
