Almost as much as Smith charts?

 

From: Af [mailto:[email protected]] On Behalf Of Chuck McCown
Sent: Tuesday, December 20, 2016 11:23 AM
To: [email protected]
Subject: Re: [AFMUG] Scheduling/work flow

 

I am the only one here that loves gantt charts...

 

From: Brian Kelly 

Sent: Tuesday, December 20, 2016 10:06 AM

To: [email protected] <mailto:[email protected]>  

Subject: Re: [AFMUG] Scheduling/work flow

 

I use asana.com <http://asana.com>  (it has a fairly decent ios app) for  
scheduling maintenance and keeping track of larger projects. If you have under 
15 users I believe it is free (we have 12 techs that use it). I also use a 
plugin called instagantt.com <http://instagantt.com>  to keep track of 
progress, generate gantt charts for the higher ups.

 

On Tue, Dec 20, 2016 at 12:06 PM, Chuck Hogg <[email protected] 
<mailto:[email protected]> > wrote:

It does the PM stuff...it's just a learned method on their system.  I'm 
actually very happy with the initials of this product, it texts the customers 
when the installer/tech is on the way, it tells them who to expect with a 
picture.  They are able to communicate and see where the tech is and how long 
it will take him to get there... While not a billing solution/system at all by 
any means, it has some nice features. 

 

Regards,
Chuck

 

On Thu, Dec 15, 2016 at 3:44 PM, Simon Westlake <[email protected] 
<mailto:[email protected]> > wrote:

No, I dug into a few of the field management products when I built the 
scheduling system in Sonar, but I haven't seen this one before. Doesn't look 
like it would do the project management stuff, but it looks pretty good from 
the website.

On 12/15/2016 2:40 PM, Chuck Hogg wrote:

Have you looked at HouseCall Pro?  We're going to deploy it on our next project.

 

Regards,
Chuck

 

On Wed, Dec 14, 2016 at 12:45 PM, Simon Westlake <[email protected] 
<mailto:[email protected]> > wrote:

The customer can be assigned to tasks, but you have to invite them to the 
project. They don't have to 'join' the dapulse team, they just join a specific 
project that you have explicitly invited them to. They can provide most updates 
via email if you prefer doing it that way, once they are connected to the 
project. 

 

On 12/14/2016 11:41 AM, Sterling Jacobson wrote:

I’ve been looking at dapulse and it looks great so that is a good endorsement.

 

Some day I’ll have cost justification to move from Plat to Sonar, cause I 
really like the look of what you are doing.

 

The only thing I see as lacking with dapulse is the ability to cue in the 
customer attributed to the task without having them join the system.

 

I didn’t list that feature, but ideally it would allow the customer access to 
track progress too, and make a new claim for support.

 

I had wanted to build my own system/app for this, but why re-invent the wheel.

 

 

From: Af [mailto:[email protected]] On Behalf Of Simon Westlake
Sent: Wednesday, December 14, 2016 7:58 AM
To: [email protected] <mailto:[email protected]> 
Subject: Re: [AFMUG] Scheduling/work flow

 

We went through a number of these to use to track Sonar customer onboarding, 
and after trying a bunch, the one we settled on is www.dapulse.com 
<http://www.dapulse.com> 

I don't know if it'd fit your needs precisely, but it does handle well setting 
up projects, assigning responsible parties, and two things that made it work 
well for us is that it's simple to create additional columns you want to track 
(that can be a date, text field, etc), and custom statuses for each of those 
columns, as well as involving outside parties in individual projects if needed.

It's reasonably cheap, we've been happy with it so far.

On 12/14/2016 4:37 AM, Paul Stewart wrote:

Those are collaboration tools though … slack/teams etc ….
 
I really like Atlassian stuff in general (minus the fact that it runs 
Tomcat/Java under the hood) …. JIRA Core can do that kind of stuff for example 
(workflow automation)
 
 

On Dec 14, 2016, at 12:57 AM, Stefan Englhardt mailto:[email protected] wrote:
 
Microsoft has announced Teams which will be part of office365.
 
-------- Ursprüngliche Nachricht --------
Von: Sean Heskett mailto:[email protected] 
Datum: 14.12.16 06:26 (GMT+01:00) 
An: [email protected] <mailto:[email protected]>  
Betreff: Re: [AFMUG] Scheduling/work flow 
 

 

 

-- 
Simon Westlake
Email: [email protected] <mailto:[email protected]> 
Phone: (702) 447-1247 <tel:%28702%29%20447-1247> 
---------------------------
Sonar Software Inc
The future of ISP billing and OSS
https://sonar.software





-- 
Simon Westlake
Email: [email protected] <mailto:[email protected]> 
Phone: (702) 447-1247 <tel:%28702%29%20447-1247> 
---------------------------
Sonar Software Inc
The future of ISP billing and OSS
https://sonar.software

 





-- 
Simon Westlake
Email: [email protected] <mailto:[email protected]> 
Phone: (702) 447-1247 <tel:(702)%20447-1247> 
---------------------------
Sonar Software Inc
The future of ISP billing and OSS
https://sonar.software

 

 

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