Cats! Arrgh. One of my worst experience was a guy that had about 20 cats living in a former barbershop that was about a 15’ x 15’ single room apartment. I had to drag his phone out the door and fix it while sitting on the sidewalk. Cannot erase the memory of the site or smell...
From: Chris Wright Sent: Thursday, July 20, 2017 4:43 PM To: af@afmug.com Subject: Re: [AFMUG] SOP Outside Crew Protection / Confrontation Mitigation. Yeah no thanks. I did my time going into strangers houses troubleshooting networking problems and what not. Never again. Some houses you need a hazmat suit just to get within a quarter mile because the stench of rancid cat urine is too potent. My crew has had guns pulled on them, death threats, crazies, etc. I’ll stick to my cubicle, thankyouverymuch! Chris Wright Network Administrator From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jeremy Sent: Thursday, July 20, 2017 3:22 PM To: af@afmug.com Subject: Re: [AFMUG] SOP Outside Crew Protection / Confrontation Mitigation. I had a guy offer me shots, try to smoke a bowl with me, and then pull a gun and threaten to kill my family if I told anyone that he was a drug dealer. I finished up quick and left. Dude racked up a giant bill, got shut off for non-payment. Then he paid with a credit card to get it turned back on, and disputed the charges....claimed he didn't know who we were. I fought it and he lost. It really made me wish that I had turned the sorry SOB in. If I had been carrying that night, I would have shot him....with his seven year old daughter in the house. On Thu, Jul 20, 2017 at 4:15 PM, Robert Haas <rob-li...@bpsnetworks.com> wrote: I carry afterhours when I am responding by myself – some areas I will not respond to after hours alone or otherwise. I do not carry during normal business hours. For our techs though, they are told to leave the area immediately if there is a significant threat, then to call the office or police. -- We’ve had 2 incidents of people pulling weapons on our techs recently. One was a scheduled site survey. CSR’s called and spoke with the lady and gave her a time frame to expect the tech. Tech showed up, knocked on the door, rang the doorbell etc. and there was no response. He began doing the survey and was standing on the extension ladder when the lady came out and started screaming at him and pointing a revolver at him. The tech ran up the ladder and over the peak of the house. She came around the other side of the house and screamed at him to get off the roof – he got down and loaded his ladder up and left. She called complaining that we showed up un-announced and our vehicles aren’t marked – both of which are false – we also wear company shirts with our logo. The best part was her husband called up later wanting to know if it passed or not and then got pissed when we told him that we refused to service his location.. -- The other we had a tech out on a service call. The house’s eves were rotten and the J-arm and radio had fallen off the eve. Tech sent me pics of the house which was pretty much falling in on itself. I told the tech to speak to the homeowner about putting a 4x4 post down at the corner of the house so we could re-attach the radio but that we were not going to be able to mount the radio back on the house due to its condition. Homeowner blows up goes inside and comes back out with a shotgun and tells the tech to take the equipment otherwise he was going to blow his head off. -- I’ve personally have had people walk up on me while working at a site in the early morning hours like at 1-2am. Nothing came of them – they were just intoxicated out wandering I guess. I also, completely on accident, hit a guy with a half full 44 ounce soda who was digging in one of our dumpsters at 3am. I was working late and was finished and cleaning up, the dumpster is probably 15’ or so from the door of the shelter. I walked out and took a couple of steps towards my van and threw my soda into the dumpster. Unbeknown to me he was digging through the dumpster and I nailed him right in the head and the cup burst on him. He was slightly peeved and started towards me. All I could think to grab was my mag light out of the passenger seat of my van. I told him if he got any closer that we were going to find out how well the flashlight held up being used like a bat. -- From: Af [mailto:af-boun...@afmug.com] On Behalf Of Steve Jones Sent: Thursday, July 20, 2017 1:08 PM To: af@afmug.com Subject: Re: [AFMUG] SOP Outside Crew Protection / Confrontation Mitigation. alot is dependent on area. Urban, most definitely allow for self defense weapons withing local applicable law. If you have a 2A guy who gets harmed and you have a policy disallowing self defense, then thats a liability, then again so is a yahoo with a gun in your truck. We go into too many banks and schools, and other prohibited location, i would not carry at work I do however always have a 36 inch 1 7/8 water pipe for discussions and conflict resolution Training itself is another liability, say you offer self defense training to your guys, and one of them beats some mope to a pulp, you trained him to do that, even though its well outside the scope of a self defense class. Then again, dont train him and have a mope beat him to a pulp, theres liability in that too. I have a tech right now who may spar with a customer we have to go out to over the customers recent antics. Im trying to get the boss to get him a gladiator outfit and helmet. Nobody will start stuff with a guy dressed like a gladiator, its best to just eliminate the issue before it even starts. Get everybody a gladiator helmet, maybe let them carry a cudgel, or a shillelagh On Thu, Jul 20, 2017 at 12:43 PM, <ch...@wbmfg.com> wrote: Gun control is pretty political... Packing a weapon gives me options I am not sure I want myself to have. From: Faisal Imtiaz Sent: Thursday, July 20, 2017 11:40 AM To: af@afmug.com Subject: Re: [AFMUG] SOP Outside Crew Protection / Confrontation Mitigation. LOL ! and I believe that is exactly what the Ground Crew did (with making the video). And so you are in agreement that :- "If you allow your crews to pack heat were they in the right to defend themselves" Would not be the better, smarter or wiser way of dealing with such ! :) Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net ------------------------------------------------------------------------------ From: ch...@wbmfg.com To: af@afmug.com Sent: Thursday, July 20, 2017 12:06:01 PM Subject: Re: [AFMUG] SOP Outside Crew Protection / Confrontation Mitigation. Call cops. Duck for cover. Administer first aid if you can do so without getting killed. From: Faisal Imtiaz Sent: Thursday, July 20, 2017 10:05 AM To: af@afmug.com Subject: Re: [AFMUG] SOP Outside Crew Protection / Confrontation Mitigation. Let's turn this into a productive conversation, with relevance... We all have crews working outside... so what should be the SOP for them, under such circumstances ? What type of training do we need to provide to assure everyone's safety ? What should be the reactions expected from the OSP Crew ? Regards. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net ---------------------------------------------------------------------------- From: "Paul McCall" <pa...@pdmnet.net> To: af@afmug.com Sent: Thursday, July 20, 2017 11:59:34 AM Subject: Re: [AFMUG] Elderly Florida man vs. AT&T bucket trucks YES, PLEASE keep this the pleasant WISP business related site that we have re-established. We all have opinions, but… Paul 😊 From: Af [mailto:af-boun...@afmug.com] On Behalf Of ch...@wbmfg.com Sent: Thursday, July 20, 2017 10:40 AM To: af@afmug.com Subject: Re: [AFMUG] Elderly Florida man vs. AT&T bucket trucks Disparity in how cops treat perps based on skin color is very political, like global warming, evolution and the flat earth. All of which should be discussed on other forums as they have nothing to do with operating a WISP. We lost Ken Hohof over this kind of thing last fall. From: Faisal Imtiaz Sent: Thursday, July 20, 2017 8:34 AM To: af@afmug.com Subject: Re: [AFMUG] Elderly Florida man vs. AT&T bucket trucks one last question... >> for this political BS Please do tell me how the Hell, what I posted and said is "political" ? Regards. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net -------------------------------------------------------------------------- From: "Dustin Jurman" <dus...@rseng.net> To: af@afmug.com Sent: Thursday, July 20, 2017 9:03:56 AM Subject: Re: [AFMUG] Elderly Florida man vs. AT&T bucket trucks That’s just wrong Faisal to perpetuate this on this list. There were a lot of great things you could have stated here: Was AT&T on the guys property without permission? Safety of the guy in the bucket while someone is shooting the tires out. Safety of the guy in the bucket while engine/controls get shot out How the ground guys handled the situation If you allow your crews to pack heat were they in the right to defend themselves You get where I’m going but this list has no place for this political BS. The sad part is you sent this to the list. Dustin From: Af [mailto:af-boun...@afmug.com] On Behalf Of Faisal Imtiaz Sent: Thursday, July 20, 2017 12:18 AM To: af@afmug.com Subject: Re: [AFMUG] OT: Elderly Florida man vs. AT&T bucket trucks Welcome to Miami http://wsvn.com/news/local/elderly-hialeah-man-shoots-out-tires-of-att-truck-on-property/ ----------------- Here is the sad reality.... Since this was an elderly white male, he was arrested.. If this was a Brown or Black (or a younger) Person most likely would have been shot on sight by the Cops. Regards. Faisal Imtiaz Snappy Internet & Telecom 7266 SW 48 Street Miami, FL 33155 Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net ------------------------------------------------------------------------ From: "Eric Kuhnke" <eric.kuh...@gmail.com> To: af@afmug.com Sent: Thursday, July 20, 2017 12:05:33 AM Subject: [AFMUG] OT: Elderly Florida man vs. AT&T bucket trucks https://www.youtube.com/watch?v=9IYUJa3rsEU Happened today.