I’d still like to know how much Azotel is paying you to do their marketing.
:) > On Feb 27, 2018, at 3:28 PM, Mitch Koep <[email protected]> wrote: > > Hey guys > > Maybe time to revisit Azotel > > No problems at all for hmmmm 7 or 8 years > > > Mitch > > On 2/27/2018 1:52 PM, [email protected] wrote: >> I think they ought to setup and customize the server for you if that is a >> requirement. >> >> From: Mike Hammett >> Sent: Tuesday, February 27, 2018 12:31 PM >> To: [email protected] >> Subject: Re: [AFMUG] Sonar Billing Portal >> >> Agreed. It's awesome that degree of customization and capability is there. I >> suspect most just want the basics. >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions >> >> Midwest Internet Exchange >> >> The Brothers WISP >> >> >> >> >> From: "Sterling Jacobson" <[email protected]> >> To: "[email protected]" <[email protected]> >> Sent: Tuesday, February 27, 2018 1:12:56 PM >> Subject: [AFMUG] Sonar Billing Portal >> >> Again, I'm completely flummoxed by Sonar. >> >> Apparently their customer portal isn't really a part of their system. >> >> Any Sonar customer has to purchase and maintain their own linux system to >> host the web/portal system. >> Then that ties into their main system BUT isn't immediately synched up with >> their main system on any changes. >> >> I've had several times where I've been on the phone with customers and made >> a billing change in Sonar and the customer can't see it in the portal until >> an unspecified amount of time goes by and it updates magically. >> >> NOW my portal is completely out of the blue not responding to web requests >> and appears offline to my customers, for over a day now. >> >> Sonar can't figure it out and want me to nuke it and start over, which if I >> remember, cost me a few hours of time to arrange DNS, SSH access, IPv4/6 >> changes, firewall, SSL, logo placement etc beyond their initial load. >> >> I blame myself for not having set up incremental backups of it. >> I'll definitely fix that this time. >> >> But man it would have been so much more simpler if Sonar actually had >> themselves a hosted client page I could slap my logo on and change a few CSS >> color marks. >> >> What a PITA. >> >
