This may work for current users, assuming they still use the app, but not necessarily prospective users. I noticed some interesting things about comments , it seems comments in language X will only show for users whose market is in language X. My app is fairly new and has high ratings, but there is one 1 star comment (the only one) in German, and that's the only review in German. I feel it will now scare off German speakers, unless they see the overall rating and disregard the comment which says my app is "worthless, because of X" since that's the only comment they see. I feel perhaps that user maybe was not able to read the directions to calibrate his compass correctly, or whatever other instructions, and I tried to contact them via google checkout, with no result. This is the situation I think that harms developers, and it's kind of awkward to have to purchase my own app, and then try to write some sort of review-response to counter this. I think ebay did it right when they allowed responses to feedback, and created more flexible and better mechanisms.
I suppose this is one of the many reasons it makes sense to translate apps when the budget is there for that, but that's a whole other discussion. It's just frustrating to think that one negative review can really potentially jettison sales in a particular language like this. From the consumer side, it makes sense to allow people to do whatever they want; after all it's their perceived value of the app that matters to other consumers in this rating system. Just a little more interactivity from our side would be helpful. On Mon, Jun 27, 2011 at 7:18 PM, rich friedel <[email protected]>wrote: > You can always do what TreKing did and respond to the comments on your > website and "inform" your users of your response! > > -- > You received this message because you are subscribed to the Google > Groups "Android Developers" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/android-developers?hl=en > -- Adam Ratana [email protected] -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
